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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
1,035 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,035 reviews

April 02, 2024

Great service in and out in record time. Adviser did a great job making sure I was satisfied with the service. More

by NICOCAITLINAMAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 17, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad that the Penske Buick GMC of Cerritos team was able to provide efficient and satisfying service. We appreciate your positive feedback.

April 02, 2024

Muy profesionales , amables lo único malo es cuando quiero sacar cita para mantenimiento de mi troca el servicio es algo complicado gracias More

by RIGOMIRANDA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto, Matthew Stein
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

Gracias por su opinión. Nos alegra que considere a nuestro equipo de Penske Buick GMC of Cerritos profesional y amable. Tomaremos nota acerca de las citas para el mantenimiento - tomamos todas nuestras críticas seriamente.

March 31, 2024

Anthony Aguilar went above and beyond to get me the exact truck I wanted at a really good price! I’m a picky person and I can be somewhat annoying because I know what I want and I won’t settle. Anthony was i More

by MM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German Rodriguez Coto, Anthony Aguilar, Matthew Stein
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind words about our team at Penske Buick GMC of Cerritos. Your satisfaction is important to us, so we're thankful you found the truck that met your needs. Contact us if further assistance becomes necessary.

March 31, 2024

Anthony was great from start to finish. Anthony's great service is reason i would recommend business to friends and family. Experience with Finance Manager German was worst experience More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
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March 31, 2024

KAY AND CAMILLE WERE GREAT. IT WAS QUITE BUSY BUT THEY MANAGED TO TAKE CARE OF EVERYTHING !! I ENDED UP WITH A NEW 2024 INSTEAD OF A 2021. I AM HAPPY WITH MY NEW SUV. GERMA More

by tbellini00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KAY INOUE. GERMAN IN F & I DEPT., Camille Soto
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback and are glad that our team at Penske Buick GMC of Cerritos was able to assist you even during busy hours. It's wonderful to hear that you're satisfied with your new 2024 SUV. Looking forward serving the rest of your family.

March 31, 2024

Great service! Than you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! More

by MEMOESPINOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about Penske Buick GMC of Cerritos's service. Your review is valued greatly and it helps us in our continuous efforts to provide quality service. Much gratitude from all of us here at Penske.

March 30, 2024

Albert was a great service person to work with. He was right on top of things and knew what was going on always keeping me informed as to the progress. More

by inspector_john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

At Penske Buick GMC of Cerritos, we value your feedback. We're pleased to hear that our team was able to provide you with top-notch service. Thank you for trusting us.

March 29, 2024

Quick work of all the service items I needed taken care of at this time. More

by MHUERTAFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald and Albert
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

Appreciate your recognition of the swiftness at Penske Buick GMC of Cerritos. We ensure every service is handled efficiently. Thank you.

March 28, 2024

The service department at Penske Buick GMC Of Cerritos is top notch. We came to them after poor experiences at another dealer and always trust them with our vehicle. Stephanie is our service writer; she prov More

by aponcedeleon17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear your experiences with our service department and team at Penske Buick GMC of Cerritos have been positive. We always aim to provide exceptional customer care, just as Stephanie has demonstrated during your visits. Thank you for sharing your feedback!

March 27, 2024

Javier is very accommodating and willing to help, he explain well the difference of the car. he really knows what he is selling. More

by RJSANTIAGO5767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Matthew Stein
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about Penske Buick GMC of Cerritos. Our team's product knowledge is certainly integral to providing a helpful service. Thank you for your kind words and rating.

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