Penske Buick GMC Of Cerritos

I had a great experience. I was very happy and satisfied when I left. The entire team was Nice and honest. I was very happy and satisfied when I left. The entire team was Nice and honest. More

Alejandro and Matt were two of the most professional individuals I have ever had the pleasure of working with. I was in the market for a very specific vehicle and being that it is the end of the model y individuals I have ever had the pleasure of working with. I was in the market for a very specific vehicle and being that it is the end of the model year, the vehicle was getting harder to find. Matt delivered on all fronts. The truck looks fantastic, and the delivery process was a snap. I fully intend to continue buying my fleet from the Cerritos GMC team as long as they are there. Thank you all for making the process so easy. More

Professional and quick service. I trust them with my car and wouldn’t take my car to any other place. I trust them with my car and wouldn’t take my car to any other place. More

Excellent! !! Javier was amazing. The entire team outstanding Highly recommend them Top notch service Very satisfied with my purchase !! Javier was amazing. The entire team outstanding Highly recommend them Top notch service Very satisfied with my purchase More

Asked for a oil change and it wasn't done and they had my car for six weeks. I don't understand why? car for six weeks. I don't understand why? More

Very communicative, friendly and helpful dealership. Would definitely recommend visiting them if you’re in the market for a new vehicle Would definitely recommend visiting them if you’re in the market for a new vehicle More

Donald Moreno my service advisor was great as he continued to honor my complimentary oil change even after there was some confusion regarding a promotion. Will definitely ask for Donald to be my se continued to honor my complimentary oil change even after there was some confusion regarding a promotion. Will definitely ask for Donald to be my service advisor for any of my future service needs. Thanks again Donald! More

I felt like this dealership was very unorganized but thanks to Javier Garcia I got my car Darren as also very helpful the morning I was told to go into the location the people I had been dealing with an thanks to Javier Garcia I got my car Darren as also very helpful the morning I was told to go into the location the people I had been dealing with and told me to come weren’t there so Darren sales manager jumped into action getting Javier Garcia to help me and because of Javier’s great customer service i stayed so thank you Javier for helping the dealership make.a sale but also making me feel like customer service was still important to you and Darren a few employees that dropped the ball were Camille, she never returned my calls Richard. He acted as if I needed to do all the work and he just wanted the commission and last but not least Josue Moreno he promised and assured me that everything was going to be done and he picked the date and time for me to come and couldn’t be bothered to come to work that day so things he promised me that he would do I couldn’t no longer get because he wasn’t there but aside from my experience if I had to refer someone to the dealership I believe Darren and Javier Garcia would give 150% customer service because even though I was VERY Frustrated they still helped me and I appreciative More

Very courteous representative and very knowledgeable in regards to cars availability A very quick and easy transaction and very easy process regards to cars availability A very quick and easy transaction and very easy process More

Very professional and always works to make the deal possible. I think Javier is class act possible. I think Javier is class act More