Penske Buick GMC Of Cerritos

I have had a great experience with service at this dealership , definitely would recommend to family and friends dealership , definitely would recommend to family and friends More

Service was quick and service advisor was very helpful and detailed about the service needed. and detailed about the service needed. More

This dealer was great to deal with! No hassle, great price and best of all no add ons that we don’t want to pay for! Honestly we’ve purchased a lot of vehicles from many dealers and Al No hassle, great price and best of all no add ons that we don’t want to pay for! Honestly we’ve purchased a lot of vehicles from many dealers and Alex was by far the nicest, honest easiest salesman I’ve ever dealt with. Highly recommend this dealer for great prices and awesome service. More

We dont feel the welcome feel here in their service department. Been there twice for routine service and dont obtain the level of service as Ford (neighbor dealership). We thought dealership would keep department. Been there twice for routine service and dont obtain the level of service as Ford (neighbor dealership). We thought dealership would keep overnight, asked for a loaner and fast to say not available with out seeking a resolution. I had to seek further for a shuttle the mall. Will go to Buena Park GMC next time. Martha in sales was very helpful. Oh, a tire was low ion air. Do they fully check vehicles? More

I’ve been going to the dealership for several years and have always had great service but the past two times I’ve been there. They have been extremely busy. On this most recent trip to Penske I had an i have always had great service but the past two times I’ve been there. They have been extremely busy. On this most recent trip to Penske I had an issue that needed diagnostic service and they did not have enough technicians so now I have to wait to have that issue taken care of. I appreciate very much. The lady who helps me with my service needs in the fact that she told me there was not enough diagnostic technicians to get me in and out in a reasonable amount of time. Hopefully my issue that needs diagnosis does not harm the vehicle or cause problems I’m keeping my fingers crossed Thank you very much More

this was a great experience. The check engine light came on and power was reduced. I took my vehicle in and they got right on it. The only negative i can say and it is a small on The check engine light came on and power was reduced. I took my vehicle in and they got right on it. The only negative i can say and it is a small one is there is freeway construction going on behind the dealership so my car was filthy when i picked it up. They might have ran it through a wash. More

Helped explained everything very well. The costs were reasonable and the service was done very fast. The costs were reasonable and the service was done very fast. More

Usually good service but not this time: will probably not return, not sure if they even changed the oil like they said they did. Waited with my family for 30 minutes while it sat parked and when I finally we return, not sure if they even changed the oil like they said they did. Waited with my family for 30 minutes while it sat parked and when I finally went out, they said oh yeah it’s ready. Not good customer service at all. More

Great service Stephanie was great always quick and fast will keep doing my service here will keep doing my service here More

Camille was wonderful. She made the buying process easy and we were in and out of the dealership from start to finished in around 2 hours. Very happy with her level of pr She made the buying process easy and we were in and out of the dealership from start to finished in around 2 hours. Very happy with her level of professionalism and personal touch. She help us keep our kids having fun and was mindful to keep things moving with our purchase. More