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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
960 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 960 reviews

October 11, 2024

The dealership overall is very good. I am not totally satisfied with the results of the service done on my car involving the left head lamp system. The brightness of both headlamps is More

by NE4TT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno / Service Dept
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Oct 11, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your feedback regarding the headlamp service. We appreciate that you're pleased with our team's customer support, and encourage you to reach out if you have further questions or concerns about the difference in brightness. Penske Buick GMC of Cerritos is here to assist.

October 11, 2024

Stephanie was great, 10/10 would recommend. Prompt and friendly and was informative. Thank you Stephanjd More

by PIK58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Oct 11, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear you had a great experience with our team at Penske Buick GMC of Cerritos. If there's anything else we can do for you, feel free to reach out. Take care!

October 09, 2024

We were assisted right away and we had great customer service, Thank you for all you do! More

by CAMPOSADRIANA_20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
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Oct 09, 2024 -

Penske Buick GMC Of Cerritos responded

At Penske Buick GMC of Cerritos, we strive to provide the quality customer service experience you described. We appreciate your positive feedback and wish you a pleasant day.

October 06, 2024

Great salesman, one of the best i have ever had straight to business! Thank you More

by BSMF82M4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind words. Our team at Penske Buick GMC of Cerritos appreciates your feedback.

October 04, 2024

I was very pleased purchasing a vehicle from Cerritos GMC. Our salesman Kay Inoue was awsome, and made our transaction pleasant More

by vincepunzalan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kay Inoue
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Oct 05, 2024 -

Penske Buick GMC Of Cerritos responded

We're happy to hear that you had a pleasant experience with our team at Penske Buick GMC of Cerritos. Thank you for choosing us, and enjoy your new vehicle.

October 03, 2024

Richard Hernandez was a very knowledgeable young man . His salesmanship was first class , very impressive More

by ALANLUJAN60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard’s manager and Finance person top notch
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Oct 03, 2024 -

Penske Buick GMC Of Cerritos responded

We're pleased to hear you were impressed with our team at Penske Buick GMC of Cerritos. Thank you for the positive feedback, and take care.

October 03, 2024

My husband and I had a great experience at Penske GMC of Cerritos. We are extremely happy with our new Yukon! Matt and Alex went above and beyond! The dealership was very clean and we couldn’t be happier wi More

by Taylorhineturgeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear you and your husband had a great experience and love the new Yukon at Penske Buick GMC of Cerritos. Our team is always here to help with anything you need, and we're happy everything went smoothly during your visit.

October 03, 2024

best dealership ever, great service, good customer service , javier helped me out perfectly and he is the reason i got it done. More

by GUERREROJ7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad you enjoyed working with our team at Penske Buick GMC of Cerritos. Thanks for your feedback. Enjoy your new ride!

October 02, 2024

Though I know the per hr prices have crept up. 250.00/ diagnostics seems/felt very expensive. Especially when more than one system needs diagnosed. More

by onatelm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MMU
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Oct 05, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us here at Penske Buick GMC of Cerritos. I would appreciate the opportunity to speak with you to address your feedback about your recent visit to our Service Department regarding the cost associated with the diagnostic fee. Please reach out to me directly. Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

October 02, 2024

Great customer service especially Stephanie Villegas service advisor. She always follows up with me daily and give me up to date information about my vehicle and makes sure I’m comfortable in the loaner More

by LASTRESORTPROGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas service advisor
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Oct 02, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for the kind words. We’re glad our team kept you informed and comfortable with your loaner at Penske Buick GMC of Cerritos. Wishing you safe travels.

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