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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
1,017 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,017 reviews

April 03, 2025

Stephanie is the best! ! She recognizes me and waves as I drive in and always comes out to meet me. she always makes sure I get great service More

by DEANNAPHILLIPS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
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April 01, 2025

Very professional staff. We got a good deal and came out very happy , thanks Joseph and Camille. More

by YADIRAMAIKEL
Recommend Dealer
Yes
Employees Worked With
Joseph and Camille
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Apr 01, 2025 -

Penske Buick GMC Of Cerritos responded

Happy to hear our team provided a positive experience for you. Thank you for choosing Penske Buick GMC of Cerritos.

April 01, 2025

Valerie, German, and Saul were very helpful through the whole process. Very attentive and outgoing, made the whole process go much faster compared to other dealerships. More

by nataliaperez4102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie, German , Saul
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Apr 02, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for recognizing our team’s efforts. We appreciate your kind words about the service at Penske Buick GMC of Cerritos.

March 31, 2025

Drove all the way out there for them to tell Me I had to leave my car which they should of told me when I made the appointment so had to drive out another day and make a new appointment More

by Aozuna8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reception rude
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Apr 03, 2025 -

Penske Buick GMC Of Cerritos responded

Hello, I would like to learn more about your recent experience with our Service Team regarding the quality of communication that you have encountered about leaving your vehicle for service. We pride ourselves on the high-quality standards we maintain here at Penske Buick GMC of Cerritos, and I would appreciate the opportunity to speak with you about your feedback. Could you please reach out to me directly? Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

March 30, 2025

Drop off truck at 5pm, ready by end of the next day. Keep me informed on status More

by DKELLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 30, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for your patience and feedback. We're glad to hear things went smoothly at Penske Buick GMC of Cerritos.

March 28, 2025

The visit started fine. The quote I received was terrible. $1,635 to change the headlight bulbs and $625 for a new gas cap. Unbelievable. More

by BGDDYBO1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrible price
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Mar 31, 2025 -

Penske Buick GMC Of Cerritos responded

Hello, Thank you for bringing this to our attention. I would like the chance to speak with you about the price that was quoted to you by our Service Team for new headlight bulbs and a new gas cap. Can you please reach out to me directly? I appreciate your time! Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

March 27, 2025

Close to where I live. Does great work on my diesel truck. Only service my truck at dealerships. More

by MHUERTAFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
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Mar 28, 2025 -

Penske Buick GMC Of Cerritos responded

We're glad your diesel truck receives reliable service at Penske Buick GMC of Cerritos. Thank you for choosing us.

March 26, 2025

Nice have no comment no comment great overall good satisfaction fantastic job all around w More

by Kosal_so
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Mar 27, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind words. We're happy to know you had a positive experience at Penske Buick GMC of Cerritos.

March 24, 2025

Clarissa was AMAZING! I had such a great experience with her as my sales person. She answered all my questions and had so much patience as well. She’s extremely knowledgea More

by Gina_01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Osvaldo
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Mar 25, 2025 -

Penske Buick GMC Of Cerritos responded

We're pleased to know you had a great experience with our team at Penske Buick GMC of Cerritos. Thank you for sharing your thoughts and your kind words.

March 23, 2025

I had an absolutely wonderful experience here! Everyone was so kind, helpful, and knowledgeable! Absolutely cannot recommend them enough! More

by Virtuous54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Stein
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Mar 25, 2025 -

Penske Buick GMC Of Cerritos responded

We're glad to hear about your great experience at Penske Buick GMC of Cerritos. Thank you for the kind words and recommendation.

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