Penn Toyota

Great They are very helpful here. The sales associates went above and beyond to make my experience as comfortable as possible. I would certainly recommend P They are very helpful here. The sales associates went above and beyond to make my experience as comfortable as possible. I would certainly recommend Penn Toyota! More

Horrible customer service!! I've taken my car for service at this dealership several times. Each time I have had a terrible experience, with the promise of "this time it will be I've taken my car for service at this dealership several times. Each time I have had a terrible experience, with the promise of "this time it will be better". The last straw was I brought my car in for regular maintenance, but needed my tire looked at. I was told the good news was I didn't need a new tire, that it could be patched. I needed other work that they recommended, which I did. I was there over 2.5 hours and when my car was ready I had to wait an additional 30 minutes until the service rep could check me out!! I left and a few days later my tire pressure light came on. It was Tuesday before July 4th holiday and stopped at a Firestone to get air. The gentleman who helped me told me the tire was leaking. I had to bring my car back to this dealership on Thursday, to get a new tire. It was there from about 10 am till 4ish, not what I was told when I dropped it off. When I went to pick it up I asked if I would be getting a credit ($26) for the patch I had to pay for, but didn't work. The service rep that was helping me told me that the Service Manager said NO! They did not feel it was right to give me a $26 credit!! I think that is disgusting! They want their $26 rather than make a customer happy!! That small gesture would have meant a lot. I have other horror stories about their service department! My recommendation would be to go some place else! I wrote a letter to the general manager about my experiences and he did not care enough to respond either!! They do not care about their customer's experiences!! My recommendation would be to go some where else!! More

AN EXCELLENT CAR BUYING EXPERIENCE EVERYONE WAS FRIENDLY AND EASY TO DEAL WITH. EVERYTHING WENT WELL AND WE HAD NO NEED TO VISIT ANY OTHER DEALER. MY WIFE LOVES HER NEW CAMRY. EVERYONE WAS FRIENDLY AND EASY TO DEAL WITH. EVERYTHING WENT WELL AND WE HAD NO NEED TO VISIT ANY OTHER DEALER. MY WIFE LOVES HER NEW CAMRY. More

It was by far amazing! This is amazing. They had amazing cars and i recommend friends on one as well. It was an amazing experience! They had some amazing deals. This is amazing. They had amazing cars and i recommend friends on one as well. It was an amazing experience! They had some amazing deals. More

White Glove Service! This was my first time leasing a vehicle and I'm so happy that it was through Penn Toyota. I saw a Corolla SE in the showroom and I knew that it was This was my first time leasing a vehicle and I'm so happy that it was through Penn Toyota. I saw a Corolla SE in the showroom and I knew that it was the car for me. Everyone was extremely friendly and made me feel comfortable and happy with my decision. Thomas Montilli configured a great lease agreement for me. Tommy Kim was golden. Tommy took the time to explain all the features of the car to me. I couldn't have asked for a better experience. Thank you all! More

Love my car!!! I had such a great experience with Joni from the minute I met her to the moment I drove away in my new Camry. She knew exactly what I was looking for I had such a great experience with Joni from the minute I met her to the moment I drove away in my new Camry. She knew exactly what I was looking for and which car would suit me perfectly. She was wonderful every step of the way without that "salesy" pushy kind of approach. She has an amazingly calm, positive, energetic and professional demeanor and was just so pleasant and fun to deal with and I highly recommend her. I would never go to anyone else. Andy was also fabulous and so knowledgeable about the Camry. He patiently explained all of the high tech details to me and made sure I understood everything and knew how to use everything. I still have a lot to learn but I had a great training session! I highly recommend making sure you see Andy before you drive away. Penn Toyota is the best. More

Love my car! I've been a customer of Penn Toyota for a couple of years. All of the employees I have encountered at this dealership have been nothing short of frien I've been a customer of Penn Toyota for a couple of years. All of the employees I have encountered at this dealership have been nothing short of friendly and professional. A special shout-out to Tommy Kim who's been so helpful throughout the whole process, from start to finish. Great service and great people - 5 stars! More

Penn Toyota Rocks! Great service, great people, great value. I am a huge fan of my experience at Penn Toyota. Leased a Highlander and got a better deal than expected. Sa Great service, great people, great value. I am a huge fan of my experience at Penn Toyota. Leased a Highlander and got a better deal than expected. Sales people were knowledgeable. More

Knowledgeable people and competitive prices The sales people and finance manager understood what I wanted — to buy and to pay — and went right to the bottom line for the dealership. We had a dea The sales people and finance manager understood what I wanted — to buy and to pay — and went right to the bottom line for the dealership. We had a deal in a day. It’s my 3rd car from Penn Toyota. More

Great job Steve nick and Frank, i wish someone told me about the 199 per month rav4 lease before being sold a 325 per month lease. Steve nick and Frank, i wish someone told me about the 199 per month rav4 lease before being sold a 325 per month lease. More