Penn Toyota

Excellent experience It wasn’t the hard sell I have come to expect. The explanation of how the new features on the car work was very thoroug. I thought I got a fair price It wasn’t the hard sell I have come to expect. The explanation of how the new features on the car work was very thoroug. I thought I got a fair price on the car and my trade in. More

very good!! my experience at Penn toyota was really good. i recommend it too anyone trying to buy a toyota. Andy Dai was very helpful and quick. i will definitel my experience at Penn toyota was really good. i recommend it too anyone trying to buy a toyota. Andy Dai was very helpful and quick. i will definitely be back in the future to purchase another car More

Great Experience First time leasing a car from Penn Toyota and it was a great experience. I have been leasing cars for 25 years and this was by far the best experienc First time leasing a car from Penn Toyota and it was a great experience. I have been leasing cars for 25 years and this was by far the best experience i have had. I have dealt with 3 different BMW dealerships, Cadillac, Lexus and others and Penn Toyota was better than all. Their transparent and straight forward approach made the process smooth and easy. Extremely friendly dealership--by the end of two visits we knew 4-5 different sales people (they all pitched in), the manager and the finance person. Maybe its the family ownership (third generation), or their pay structure--from what i was told the sales people are paid on customer satisfaction vs commission. Not sure how true but it definitely felt like it. Due to crazy schedule we were not able to pick the car up until 8pm on a thurs night...though they close at 9pm there were 3 sales people, the finance person and the owner still there helping us at 10:15pm. Eric (mgr), Steve, Kevin, and Sean in finance were awesome. Great experience and would highly recommend this dealership....first time I have written a review about anything. More

Amazing Experience at Penn Toyota The moment I walked in I was greeted and treated with respect. My car was recently totaled and I was extreemly upset and anxious. By the time I left t The moment I walked in I was greeted and treated with respect. My car was recently totaled and I was extreemly upset and anxious. By the time I left this dealership I felt like a new peson. Just a little nervous driving a new car out of the showroom and in a neighborhood I was unfamiliar with. I survived!!!! Thanks to all at Penn Toyota. Looking forward to returning in a few years. You guys are the best ! Please forgive me if I don't click on your name in the next part of the survey. I'm older on 9/28 so I'm a little more forgetful! More

Awesome experience Thank you to everyone involved especially Joel who made the usually stressful car buying experience less stressful and explained fully any questions w Thank you to everyone involved especially Joel who made the usually stressful car buying experience less stressful and explained fully any questions we had making our experience calmer and comfortable. Ty Tom, Andy and Randi, and the few names I'm forgetting. Penn Toyota *** More

Great car buying experience! The staff at Penn Toyota made the whole car buying experience easy and worry free. I would recommend this dealership to anyone searching for a great c The staff at Penn Toyota made the whole car buying experience easy and worry free. I would recommend this dealership to anyone searching for a great car buying experience. More

Wonderful experience smooth and fast service Andy Dai It was a great experience at penn toyota Andy Dai was a wonderful salesperson he went out of his way to help us get the Tacoma we wanted. If you need It was a great experience at penn toyota Andy Dai was a wonderful salesperson he went out of his way to help us get the Tacoma we wanted. If you need a car he’s the guy to go to honest helpful works to please the customer fast service. Nick in fiancé was great he took care of us with the loan and warranty great service from start to finish. Penn toyota makes you feel like family !!! More

Scammers So far it seems like the used cars are a total scam w this dealership. Nonstop issues from the get go, kept my sisters Jeep they sold her for a week a So far it seems like the used cars are a total scam w this dealership. Nonstop issues from the get go, kept my sisters Jeep they sold her for a week and didn’t even fix everything on the checklist for her- it’s currently being towed back to our home because she just lost her brakes and can’t even shift the car into drive.. REALLY? She’s had the car on a flatbed more than she’s been able to drive it for he month she’s had it . Second time she got stuck in it. How about you actually take a look at a car before you take someone’s money for it ? SCAMMERS. Going to yelp and my 18k followers on YouTube. More

Great experience Great car dealer. Jodi was very helpful! Easy to work with and very helpful. As a return customer I really enjoyed the experience and they gave me a g Great car dealer. Jodi was very helpful! Easy to work with and very helpful. As a return customer I really enjoyed the experience and they gave me a great price! Highly recommend! More

Very reasonable I was looking for a 4Runner and had been doing around. Penn beat other dealers on price by allot. Eric and the staff were friendly and helpful and a I was looking for a 4Runner and had been doing around. Penn beat other dealers on price by allot. Eric and the staff were friendly and helpful and answered all of my questions and I didn't feel pressured to buy like at other dealerships. Picking up the car was a little prolonged, but I've experienced that everywhere. More