Peltier Subaru
Tyler, TX
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Extremely happy! Peltier Subaru was wonderful. Marcus Terry and everyone else were so helpful and knowledgeable. Marcus helped me get exactly what I wanted and He made Peltier Subaru was wonderful. Marcus Terry and everyone else were so helpful and knowledgeable. Marcus helped me get exactly what I wanted and He made the whole car buying experience enjoyable. More
on line shopping Did everything over the phone prior to going to the dealership made it nice. Very easy to deal with felt like the price was fair and the people were f Did everything over the phone prior to going to the dealership made it nice. Very easy to deal with felt like the price was fair and the people were friendly. More
I went for information only; left with my perfect car I didn’t intend to buy a car the day I walked into Peltier Subaru in Tyler, Texas. When Marcus Terry approached us, I explained that I was on a quest I didn’t intend to buy a car the day I walked into Peltier Subaru in Tyler, Texas. When Marcus Terry approached us, I explained that I was on a quest to decide which car I would buy when the time came to replace my elderly Buick. In a year, maybe two. Since I left the dealership having purchased a new Crosstrek, you might expect that I got the hard sale. Not at all. In fact, that would have guaranteed I would leave without buying a car. (I don’t like to be pressured.) Instead, this personable young man gave us a detailed introduction and took us for a test drive. We were very impressed with the car, and equally with Marcus. He has a quiet confidence that instills trust. When I changed my mind about a package I’d ordered and then again about using my Buick as a trade-in, the changes were accommodated with no fuss even though I had signed preliminary papers. Now about that car. I’ve owned it less than a week, but I’ve taken a few day trips and can tell you, I LOVE it! The acceleration and steering make it a dream to drive. The interior is spacious and the materials feel luxurious. I was lucky enough to find the perfect car for myself. As for Peltier Subaru, I think Marcus was hired because he fits the norm for the company. Everyone I met was friendly—genuinely, not fake friendly—and helpful without being pushy. Authentic is the word that comes to mind. For you dog lovers, your furry friend can accompany you throughout the process, in the showroom and on the test drive. There is also a fenced dog yard and a walking trail. More
Awesome experience! The entire experience was problem free. There was no "high pressure" sales tactics. Everyone worked together with me to get the deal done and my new c The entire experience was problem free. There was no "high pressure" sales tactics. Everyone worked together with me to get the deal done and my new car made ready go. More
Steven is a great sales person. he met me at 8am so I could mr Terry very helpful as well in the purchasee of my outback. Freindly and professional people you have there.I really love the subura outback mr Terry very helpful as well in the purchasee of my outback. Freindly and professional people you have there.I really love the subura outback More
Worth the 4 hour drive We had a great experience at Peltier Subaru with Steven as our guide. We live in Louisiana, so I worked with Steven through email and over the phone b We had a great experience at Peltier Subaru with Steven as our guide. We live in Louisiana, so I worked with Steven through email and over the phone before meeting him in person. I could tell from our phone conversations, that he was very knowledgeable about the vehicle and would shoot me straight. I enjoyed working with Steven in person as well. He made our long journey totally worth it---even though a stink bug tried to take over my car! ;) My husband said that this was the best car buying experience he has been through and we would definitely consider buying from them again for our next vehicle. Steven truly seems to have a natural talent for connecting with people and this makes him a great sales person. More
Wonderful experience Our salesman, Marcus, was great. We purchased the vehicle from afar. He had no problem helping us get the car inspected at BMW which offered us peace Our salesman, Marcus, was great. We purchased the vehicle from afar. He had no problem helping us get the car inspected at BMW which offered us peace of mind. He also helped lee in touch all throughout the process. I would highly recommend this dealership. They helped with things that other dealerships were unwilling to. Thank you all at Peltier Subaru. And thank you for a great vehicle. More
Great Experience! Steve Hullum is totally knowledgeable about what he sells--he is professional, thorough, and low-pressure, but his sincere effort to understand custom Steve Hullum is totally knowledgeable about what he sells--he is professional, thorough, and low-pressure, but his sincere effort to understand customer needs and satisfy them is evident. He shows excitement and fun about what he is doing, which seems to make him a natural salesman. Outstanding! More
Great service, good people. It was a pleasure to do business with Steven Hullum at Peltier Subaru. He was very patient with my questions. He explained the changes on my new car It was a pleasure to do business with Steven Hullum at Peltier Subaru. He was very patient with my questions. He explained the changes on my new car vs. the older one I traded in. I felt he was up front with me and fair in our deal. Also a big shout out to Victor Garcia. He did a superb job at explaining the electronic system, was very patient with my questions, made sure I understood and had me practice some of the features. He gave me a little notebook to write down question in for when I return for a follow up and he will answer them. He was very helpful! More
Highly recommend this dealership We enjoyed the enthusiasm of our young sales professional, Steven, he was thoroughly knowledgeable, friendly and patient. The superb Subaru product, We enjoyed the enthusiasm of our young sales professional, Steven, he was thoroughly knowledgeable, friendly and patient. The superb Subaru product, the quality staff and hometown feeling of this business made this car purchase the nicest buying experience in our history of car purchases. Honorable mention to Matthew who made clear the purchase, warranty and service contracts and also to Victor, who patiently let me ask the same questions about the electronics again and again ;) and gave me the answer like it was the first time! More