Peltier Subaru
Tyler, TX
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Excellent Customer Care We are very pleased with our recent purchase. Everyone we came in contact with was very professional. Marcus Terry was our sales rep. He was very pat We are very pleased with our recent purchase. Everyone we came in contact with was very professional. Marcus Terry was our sales rep. He was very patient and went above and beyond what was required. He even help me unload my vehicle. We would not hesitate to recommend Peltier Subaru to our friends and family. More
Good, informative, didn’t feel pressured when buying They are very informative on the vehicles they have and allow for a pleasant shopping experience by knowing what you are getting. They did not make me They are very informative on the vehicles they have and allow for a pleasant shopping experience by knowing what you are getting. They did not make me feel pressured when buying the auto as other dealers did, even though the process took a couple days with my bank they were not over insisting on getting me back. Marcus, my sales guy would sent me txt msg and I would reply to him when I could, I found that really helpful rather than having to receive phone calls during my work hours. More
Best Buying Experience My husband and I were very pleased with the whole experience here at Peltier Subaru. They were quick, helpful, not pushy and every concern we had they My husband and I were very pleased with the whole experience here at Peltier Subaru. They were quick, helpful, not pushy and every concern we had they took care of. Steven made the whole car buying process a breeze! Even after the sale he has been still so helpful. I would definitely recommend this place and Steven to any of my friends or family. They really care and know what they are doing. More
Great awrvice Great service. Easy guy to talk to and listens to what you are saying. Explained everything in detail and made sure everything was understood before g Great service. Easy guy to talk to and listens to what you are saying. Explained everything in detail and made sure everything was understood before going on. Would recommend Marcus to a friend. More
Best place to buy a new car Buying my first new car was a little stressful, however after talking with the salesman I felt like he was listening with both ears. I simply told him Buying my first new car was a little stressful, however after talking with the salesman I felt like he was listening with both ears. I simply told him what I was wanting out a new car. We went out for a test drive in what he thought was best for me. The salesman was very courteous and eager to help. We talked about price and financing, then he left me to make a decision. I could not wait to get back to the Subaru dealership and drive off the lot. Now I am proud to drive my Subaru WRX and hope to pass it on to my daughter when she is old enough to drive. MAYBE! More
Extremely happy! Peltier Subaru was wonderful. Marcus Terry and everyone else were so helpful and knowledgeable. Marcus helped me get exactly what I wanted and He made Peltier Subaru was wonderful. Marcus Terry and everyone else were so helpful and knowledgeable. Marcus helped me get exactly what I wanted and He made the whole car buying experience enjoyable. More
on line shopping Did everything over the phone prior to going to the dealership made it nice. Very easy to deal with felt like the price was fair and the people were f Did everything over the phone prior to going to the dealership made it nice. Very easy to deal with felt like the price was fair and the people were friendly. More
I went for information only; left with my perfect car I didn’t intend to buy a car the day I walked into Peltier Subaru in Tyler, Texas. When Marcus Terry approached us, I explained that I was on a quest I didn’t intend to buy a car the day I walked into Peltier Subaru in Tyler, Texas. When Marcus Terry approached us, I explained that I was on a quest to decide which car I would buy when the time came to replace my elderly Buick. In a year, maybe two. Since I left the dealership having purchased a new Crosstrek, you might expect that I got the hard sale. Not at all. In fact, that would have guaranteed I would leave without buying a car. (I don’t like to be pressured.) Instead, this personable young man gave us a detailed introduction and took us for a test drive. We were very impressed with the car, and equally with Marcus. He has a quiet confidence that instills trust. When I changed my mind about a package I’d ordered and then again about using my Buick as a trade-in, the changes were accommodated with no fuss even though I had signed preliminary papers. Now about that car. I’ve owned it less than a week, but I’ve taken a few day trips and can tell you, I LOVE it! The acceleration and steering make it a dream to drive. The interior is spacious and the materials feel luxurious. I was lucky enough to find the perfect car for myself. As for Peltier Subaru, I think Marcus was hired because he fits the norm for the company. Everyone I met was friendly—genuinely, not fake friendly—and helpful without being pushy. Authentic is the word that comes to mind. For you dog lovers, your furry friend can accompany you throughout the process, in the showroom and on the test drive. There is also a fenced dog yard and a walking trail. More
Awesome experience! The entire experience was problem free. There was no "high pressure" sales tactics. Everyone worked together with me to get the deal done and my new c The entire experience was problem free. There was no "high pressure" sales tactics. Everyone worked together with me to get the deal done and my new car made ready go. More
Steven is a great sales person. he met me at 8am so I could mr Terry very helpful as well in the purchasee of my outback. Freindly and professional people you have there.I really love the subura outback mr Terry very helpful as well in the purchasee of my outback. Freindly and professional people you have there.I really love the subura outback More