Peltier Subaru
Tyler, TX
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I am very pleased with Peltier Subaru. They are very friendly and confident in their work. I would recommend them highly. Have a good day. They are very friendly and confident in their work. I would recommend them highly. Have a good day. More
I like the service department they would call me throughout the day to let me know approximately how much longer they would have my car. They discovered that I needed new brakes and that the rotors throughout the day to let me know approximately how much longer they would have my car. They discovered that I needed new brakes and that the rotors on the front needed turning. I learned that they don't perform this work at the dealership anymore and they had to send it out to complete the job. Had I known that I would have had it done in Palestine where I live. I suppose I won't return it to them any more for those kinds of repairs. More
Not sure how I can recommend this dealership. I had a great buying experience, but Jacob is no longer there. The finance guy was decent enough, Sorry, can;t recall his name. I was paying cash, so I had a great buying experience, but Jacob is no longer there. The finance guy was decent enough, Sorry, can;t recall his name. I was paying cash, so not a lot of interaction on that part. The service is very suspect. They try to sell every service they can, and you have to be on your game to know what is their selling of service or Subaru's recommendation. I don;t like that, and just don;t get a feeling of trust from them. Unfortunately, I will have to use them since they are the only thing anywhere close. If it gets frustrating enough, I'll walk and find someone else to do my service. More
Great people,and great deals. I would highly recommend. SUBARU IS A GREAT CAR. IT ALSO HAS A GREAT MAITANCE CREW. IF YOU NEEC A VECHICLE SUBARU IS YOUR CAR. I would highly recommend. SUBARU IS A GREAT CAR. IT ALSO HAS A GREAT MAITANCE CREW. IF YOU NEEC A VECHICLE SUBARU IS YOUR CAR. More
The service department is great. They were very attentive to our needs. They went above and beyond. The headlights were scratched from the previous owner and the guys buffed out the They were very attentive to our needs. They went above and beyond. The headlights were scratched from the previous owner and the guys buffed out the scratches. We didn't ask for this, nor were we charged. The techs did this on their own! More
Salesman promised accessories would be installed. I showed up 3 times to pick up car and it wasn’t ready. No respect for your time. Would not buy another car here. I showed up 3 times to pick up car and it wasn’t ready. No respect for your time. Would not buy another car here. More
I was very pleased with this dealership and especially with my salesman, Marcus Terry. I had been told (thru the rumor mill) that Subaru dealers don't deal, they sell you the MSRP! Not true with Peltier with my salesman, Marcus Terry. I had been told (thru the rumor mill) that Subaru dealers don't deal, they sell you the MSRP! Not true with Peltier. They gave me a very fair price for my trade-in and then almost met my OTD bid. The only mis-step was that while I was dealing for a cross trek that I had test driven, about 3 hours into the negotiations, they told me that the other customers had purchased that vehicle. That info came from the sales manager Keyon (?) who then offered me the Legacy on the show room floor (that had a higher MSRP than the Crosstrek) for the same price I had agreed to for the Crosstrek. A very fair recovery. I'm elated and would highly recommend this dealership. More