Pedder Nissan

Kevin is an illustrious and helpful gentleman who deserves the biggest of raises. I mean, the guy really made me know that he cares about my needs and represented the company so positively. deserves the biggest of raises. I mean, the guy really made me know that he cares about my needs and represented the company so positively. More

First time using Pedder Nissan's service department for my 85k mile standard maintenance. Staff was friendly and professional, the service was fast. I would have greatly appreciated hearing about the work my 85k mile standard maintenance. Staff was friendly and professional, the service was fast. I would have greatly appreciated hearing about the work performed and any points of interest about the mechanical state of my vehicle. I had to just read the receipts of service myself and assume everything looked fine with my car. More

I had an awesome experience! Aldo and Sebastian helped me get what I was looking for! The service was great and the car looked great! I will definitely recommend this dealership to my friends and family get what I was looking for! The service was great and the car looked great! I will definitely recommend this dealership to my friends and family More

Very helpful and efficient- they worked very hard to make sure my vehicle was ready in the same day. It’s nice to have breaks again. Thank you! sure my vehicle was ready in the same day. It’s nice to have breaks again. Thank you! More

Paul was very helpful and told me about the tire special and knowing that my daughters car needed tires we set up a appointment for the tires, very friendly and professional and knowing that my daughters car needed tires we set up a appointment for the tires, very friendly and professional More

Service took longer than expected, I took my car in at 9am for an oil change and two new tires, I had to call them for an update at 12. Told me a sensor on my tire was out so that’s why it was taking a wh 9am for an oil change and two new tires, I had to call them for an update at 12. Told me a sensor on my tire was out so that’s why it was taking a while. Another 2 hour past and no call still so I decided to just get dropped off at the service center . It still wasn’t done until about 2:45pm. Staff was very friendly. Once I turned out of the parking lot my tire pressure sensor turned back on, so I’m guessing the fix didn’t fix but I’ve been use to that light being on so I didn’t bother to turn back because it probably would have added more hours to get my car back . Everything was fine I just would have appreciate a call or why my service was taking a long time More

Husband a military Veteran no discount asked about First Responder, no discounts, Should have offered to use Costco For new Car Saving about $2,000 Responder, no discounts, Should have offered to use Costco For new Car Saving about $2,000 More

Best guys ever. They get the service done quickly. I'm a last minute person and I'm always taken care of ... thanks guys u ROCK!!! last minute person and I'm always taken care of ... thanks guys u ROCK!!! More

This is the Worst customer service and car Maintenance i have ever received! I dropped my bran new car off for a simple oil change yesterday. I get my car home and go to drive it to work today and the dashb have ever received! I dropped my bran new car off for a simple oil change yesterday. I get my car home and go to drive it to work today and the dashboard lights up with all kinds of warnings and then my car dies in the highway! I get it home and go to peddler Nissan this morning. When I show up the girl who is helping me has no answers, can’t tell me when my car should be done or if it will even be done same day since “I don’t have an apt” which is unacceptable since I wouldn’t of been back at all if my car had not been messed up from the previous days service. I asked if I can please get a rental car or something as I have work all weekend and Monday if next week and I do not have another car. I was told no not until they figure out the problem. Okay fine. She calls me at 1 today saying they can fix half the problem and make my car drivable but that I will have to bring it back in next week once parts come in to finish the job. She says she will call me once the car is finished today. I called them at 310 as I had not heard from them and last thing I knew they would call me when my car was done. The lady calls me back at 320 saying yes “that she told me my car would be fine today and I have to be there by 4 or they will be closed. I told her I’m waiting on my Lyft that I will be there ASAP but I may be a few mins late as I was not told me car was ready and I didn’t not want to waste a $40 Uber ride on getting there for a not finished car. She said “no you have to be here by 4 or you can not pick up your car, that she told me it would be ready today.” Yes but she also told me she would call me to confirm that it was ready.. The whole interaction was rude and not helpful at all! They can’t stay open 10 mins late considering I never got a call saying my car was done! Also they used Covid as an excuse to why they may or may not be able to get my car done today however they had 3 employees yesterday and two this morning not wearing face masks including the girl doing my paperwork. I am pregnant and this is a huge issue for me as it shows they are showing no care for the well-being of their customers! I also spoke to I believe Catherine originally and asked if I could pick my car up with sales since I may not be there by 4 she told me no that I had to pick up with service. More