Pedder Nissan

We are very satisfied with the color of the car(that was a major goal of a car),the service was average took a long while but I guess its normal! a major goal of a car),the service was average took a long while but I guess its normal! More

This was my first experience taking my vehicle to Pedder Nissan for service. The service representative Tony answered all my questions and was very courteous throughout the process. I will definitely be ret Nissan for service. The service representative Tony answered all my questions and was very courteous throughout the process. I will definitely be returning! More

I found some screws on the floor from the work that it was done in the car, Very unprofessional and unhappy about it. Thank you. was done in the car, Very unprofessional and unhappy about it. Thank you. More

I love my new car. However, when early for an appointment, we waited for over 2 hours and were told “5-10 minutes” 10+ times. appointment, we waited for over 2 hours and were told “5-10 minutes” 10+ times. More

Not bad overall experience terrible wait times for finance though. Kyle and mini McGregor were cool. Would like some more clarity upfront on what aftermarket upgrades. Should not charge extra to keep finance though. Kyle and mini McGregor were cool. Would like some more clarity upfront on what aftermarket upgrades. Should not charge extra to keep the alarm 'active' in the car. Should be in sales price stated online. Overall would i go back? 50/50 More

It’s a pleasure to deal with your personnel. I always leave with a peace that they have given there very best & then some. In the past l have dealt with other dealerships & not happy with there service o leave with a peace that they have given there very best & then some. In the past l have dealt with other dealerships & not happy with there service or staff members. I can truest say since l have been coming to your dealership l have had nothing but great things to say. Thank you. More

Good service today. Makes me feel better about doin business again. Thank you to my sales rep. In service dept. Happy again 4 now. Thanks business again. Thank you to my sales rep. In service dept. Happy again 4 now. Thanks More

Horrible experience, I only go to for warranty items because customer service is usually bad. Every time I've had to go I get told I will be called with an update at a certain time, very rarely if ever because customer service is usually bad. Every time I've had to go I get told I will be called with an update at a certain time, very rarely if ever get a call. The only person that seemed to try and be helpful and actually call back was the assistant manager Kevin Foster. (Seemed to genuinely care about customer satisfaction) The Manager Gregg Velasco actually told me the reason I was having warranty claim issues was because that's the only time I take it to them. If I took it there for routine maintenance I wouldn't be experiencing issues about whether or not it was covered under warranty. Having routine maintenance done at other places isn't supposed to affect warranty related issues but if that's how they operate. My last 2 issues I've had to contact Nissan Consumer Affairs to help resolve the issues. Well I've never directly dealt with the mechanics their work is good and I haven't had any problems with the repairs they make. If they train better in customer relations for their service side they would probably generate more business instead of losing it. Because of them I'll never purchase another Nissan as long as they're the only Nissan Dealer/Service center in the area. More

Michael really helped us get the rogue sport that I wanted. Thank you again for your assistance. Just a comment that staff working there should wear a mask as to protect everyone. Sign is posted but th wanted. Thank you again for your assistance. Just a comment that staff working there should wear a mask as to protect everyone. Sign is posted but the staff are not wearing masks. More

I love the car it was a little hard to get it but with help I got it. They were really friendly and it was good service. help I got it. They were really friendly and it was good service. More