Pedder Nissan
Hemet, CA
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Pleasant and cooperative salespersons. First time I have enjoyed my car buying experience. Knowledgeable and friendly service. Did not mind waiting thru all the paperwork. Felt comfortab First time I have enjoyed my car buying experience. Knowledgeable and friendly service. Did not mind waiting thru all the paperwork. Felt comfortable that if a problem arises, I can contact dealership. Christian and Brandon were awesome. More
Service Team Rocks Just came in for a simple oil change, but I felt like my vehicle was given more attention than when I’ve taken it in for full services at other locati Just came in for a simple oil change, but I felt like my vehicle was given more attention than when I’ve taken it in for full services at other locations. Nicole, the advisor, was a total sweetheart. She was incredibly nice and kept checking in on me while I waited, but what really surprised me was the technician approached me and gave me highlights on what was deteriorating on my vehicle, what common issues I could expect soon with my Honda, and where I should go when those issues arise. Again, this was just an OIL CHANGE and nothing more, but I felt like they had actual concern for the health of my vehicle and desire to provide me with exceptional service. Certainly more so than other dealerships. More
Fantastic experience! They listened to our needs and budget. Everyone was amazing especially Brandon! Thank you for the great customer service! Definitely have a customer f They listened to our needs and budget. Everyone was amazing especially Brandon! Thank you for the great customer service! Definitely have a customer for life! More
Oil change I had an appointment at 9 am and was told it would tahe 1 1/2 hours for an oil change and tire rotation. It took approximately 2 1/2 hours before I wa I had an appointment at 9 am and was told it would tahe 1 1/2 hours for an oil change and tire rotation. It took approximately 2 1/2 hours before I was finally able to leave. I was told that my tires were too bald for a rotation. And after I had paid it took them over 10 minutes to find my car. There was no sticker put in my windshield letting me know the date and mileage my next oil change is due. I went to a tire store right after and they said my tires are good a least for a few more months. More
Neat and Clean The car was ready when promised, the check list was ready and, the car was clean when I left. Kaitlyn called me when the car was ready and address The car was ready when promised, the check list was ready and, the car was clean when I left. Kaitlyn called me when the car was ready and addressed the issues that needed attention. The people that I talked to there were very informative and interesting to talk to. More
Effective Always very helpful. Was ver accurate in time frame of service. That is really important to me. As the consumer we just want a realistic time frame. D Always very helpful. Was ver accurate in time frame of service. That is really important to me. As the consumer we just want a realistic time frame. Don’t tell something different when in fact you know it’s longer. Good job! More
Michael was the best salesman we could ever ask for !!!! Hemet Nissan was the most supportive dealership we have ever been to and Michael helped us so much find our dream car thank you so much !!! Hemet Nissan was the most supportive dealership we have ever been to and Michael helped us so much find our dream car thank you so much !!! More
Unacceptable! Bought a 2017 Sentra. Love the car. A floor mat was missing. and I requested that it be replaced. I was told NO because it wasn’t a new car. This i Bought a 2017 Sentra. Love the car. A floor mat was missing. and I requested that it be replaced. I was told NO because it wasn’t a new car. This is unacceptable. It’s a floor mat, it should have been with the car when I purchased it Unhappy with the lack of customer care once they have your money. More
Excellent customer service!!! Got me in at the end of the day, fixed my brakes, washed the car and installed my new windshield wipers. I'm extremely happy and satisfied with the se Got me in at the end of the day, fixed my brakes, washed the car and installed my new windshield wipers. I'm extremely happy and satisfied with the service at Pedder!!! More
Katlynn was super awesome. Excellent customer service. Katlynn rocks. She was super friendly. Thank you katlynn. I would recommend all my friends to the service department. Wonderful experience. Only take Katlynn rocks. She was super friendly. Thank you katlynn. I would recommend all my friends to the service department. Wonderful experience. Only take my car to katlynn. More