Pedder Nissan
Hemet, CA
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I took my car for usual oil change. I was recommended to change the break fuild, rotors and break pads. We declined as the car was already seen checked for these prior to taking it for I was recommended to change the break fuild, rotors and break pads. We declined as the car was already seen checked for these prior to taking it for a simple oil change. Car was picked up, as we drive off the break almost gave out almost casusing an accident. We take it to another location for inspection and left side of the break pads were 6 millimeters and right side were 2 millimeters. I was informed it was very uneven and right side did not match the left side at all and looked like it was switched. I was advise it was impossible that this happens. This was reported to the Bureau. At first we thought break fuild was tempered with just just driving but when we took it for inspection it wasn’t that. They said break fuild was prefect the pads were switched and impossible a car can have this for a while and our car not experiencing lose breaks. They said this was just changed. This is human life’s they are missing with just to get a commission The temper with vehicles. Robin was the services advisor. I called to speak to Sam the manager! He was very unprofessional did not allow me to speak I needed to remind him to allow me to explain before he tried to educate me about this department. I am beyond appalled on what happened I will be pursuing legal action And contacting corporate. More
Sam has the best customer service skills that I’ve experienced at a dealership. Our visit was exemplary and the bathrooms were clean. Big thanks to Sam for being so kind! experienced at a dealership. Our visit was exemplary and the bathrooms were clean. Big thanks to Sam for being so kind! More
Excellent and fast service. Sam was honest and understanding of what I needed for my vehicle, as well as did a great job explaining why I need what I need. Sam was honest and understanding of what I needed for my vehicle, as well as did a great job explaining why I need what I need. More
I had an exceptional experience with Amber while looking for a car. From the moment I walked into the dealership, she was welcoming and attentive. Amber took the time to understand my needs and preferences for a car. From the moment I walked into the dealership, she was welcoming and attentive. Amber took the time to understand my needs and preferences, guiding me through the options without any pressure. Their extensive knowledge about the vehicles made it easy to compare features and find the perfect fit for me. I truly appreciated her honesty and transparency throughout the process. The entire visit was smooth, and welcoming. I highly recommend Amber Grayson to anyone looking for a professional and car shopping experience. More
This place is crooked I bought a car brand new from them and for years they kept sabotaging my car putting parts off other cars and I would come in with a air condition problem.and leave with my axles loose and for years they kept sabotaging my car putting parts off other cars and I would come in with a air condition problem.and leave with my axles loose all the way to the cotter pin and bad wheel hubs xxxx this place run!! Look at there better business reviews there service department they need to clean house and get rid of greg the service manager and all his whole staff Sam he has only been there 5 moths and doesn't know xxxx and is clueless. If I was the owner of this dealership I would be really worried because this service department is a multi million dollar business and the employees think they are running g there own racket and scams out of this Service Department and I have all the evidence and proof!! More