Pedder Hyundai of Poway

Matt's Car Found the experience good. Salesperson was on top of his game. Asked us open ended questions that allow us to talk about our needs. I would recomme Found the experience good. Salesperson was on top of his game. Asked us open ended questions that allow us to talk about our needs. I would recommend the salesperson to others. More

Satisfied Overall satisfied with my experience in purchasing my vehicle. I was a little disappointed that the sales manager couldn't come down the $200 that I a Overall satisfied with my experience in purchasing my vehicle. I was a little disappointed that the sales manager couldn't come down the $200 that I asked for especially being the vehicle is a year old model. But still happy with the vehicle and I would do business with the dealership in the future. More

Beware 1. I was contacted by this dealership through TrueCar because I searched for the car through it. After some email exchanges, I got the final before-TT 1. I was contacted by this dealership through TrueCar because I searched for the car through it. After some email exchanges, I got the final before-TTL price before visiting them. Hence, only TTL should have been added in the total cost when I was there to sign. However, they brought me a pre-invoice where a $999 theft recovery option named 'Lo Jack' had been added. I had no idea on what it was then and was misled to think it was an optional Hyundai OEM theft protection feature which could not be removed because they didn't give me sufficient information to figure out what it was. I realized later, when I was back home, it had been installed to recover their inventory from being stolen but would be useless to me. They gave me some discount on that. However, it is still a rip-off because it turned out totally useless if comprehensive coverage is included in the insurance like my case. In addition, In addition, it turned out, according to the document, that the Lo Jack was not "purchased" but "taken over" by me and the warranty period already started 4 months ago when they had initially installed it. 2. I clearly stated several times to the sales person that I would pay in full and didn't need financing. I emphasized it when he asked me to provide my SSN also. He said it was essential regardless of financing needs. When I was brought to the financing staff, he just told me to sign here and there on several documents. Since I had already talked about the payment method to the sales person, I checked only some basic information such as my name, address, and phone number in trust that the contract was made in the way we had talked. I paid in full and got a receipt on that. When I returned home and reviewed the contract, I was surprised. The contract was made as if I had gotten a loan. They made a fake contract! According to the contract, I put $3000 as down payment and owe the rest of the amount. However, in fact, the final price we had agreed verbally was what was described as the loan amount. And I paid it in full actually. I checked the receipt and found that there was no description indicating what the receipt was for. It doesn't say whether the payment was for car purchase or something else. It doesn't say whether I have paid in full or not. I may not be able to use that fake document for my tax return purpose. In addition, that contract may affect my credit score negatively. 3. I contacted the sales person regarding the above two issues. Since I decided not to talk with them verbally because their document had not been consistent with what had been discussed, I tried to contact him by email. I used the email address that was on his business card. I didn't get a delivery failure message and that means the message had been delivered. However, when I contacted him again by text as I hadn't been responded by email, he said he didn't have a business email account and didn't know the one on his business card. He kept refusing to provide his business email address to me and finally I managed to get his manager(the general manager I think)'s email address instead. That was very unprofessional. I exchanged several email messages with the manager but most of his responses were like "You signed." More

Good buy Tamara, Ryan, Tim and Steve helped a lot with the process. They are really friendly and detailed with the services they offer. Also assisted me within Tamara, Ryan, Tim and Steve helped a lot with the process. They are really friendly and detailed with the services they offer. Also assisted me within a very short notice of purchase. Although the SD card navigation wasn't available that time they are going to mail my SD card for me as soon as possible. More

Good deals and excellent staff at Poway Hyundai The manager, Mike Stevens, provided me with the sales experience because I was a returning new car purchaser. I previously bought a 2016 Sonata Limite The manager, Mike Stevens, provided me with the sales experience because I was a returning new car purchaser. I previously bought a 2016 Sonata Limited on March 2016 for my wife. A job well done by Mike Stevens. More

Exceptional Dealership My experience in buying my new Hyundai Tucson was extremely pleasant. The staff at Poway Hyundai was knowledgeable and friendly. I never once felt pre My experience in buying my new Hyundai Tucson was extremely pleasant. The staff at Poway Hyundai was knowledgeable and friendly. I never once felt pressured into any decisions. Furthermore, the Hyundai quality is exceptional, as we've owned a 2003 Accent since then for 13 years. No trouble at all. Definitely a brand, and a dealership worth going back to! More

Awesome Service The service and friendliness of the staff was awesome, they gave me a pretty good deal for my older vehicle and gave me good pricing options on my new The service and friendliness of the staff was awesome, they gave me a pretty good deal for my older vehicle and gave me good pricing options on my newer one. I'd definitely recommend this dealer to a friend or family member. More

good dealership my overall experience at Poway Hyundai was a good one in that all my questions were answered and they dealt with me in a straight forward way. my overall experience at Poway Hyundai was a good one in that all my questions were answered and they dealt with me in a straight forward way. More

Hyundai Poway is a tucked away treasure. One of the last dealerships out there on the strip. I totally recommend it, we had a wonderful experience!!!! Friendly st is a tucked away treasure. One of the last dealerships out there on the strip. I totally recommend it, we had a wonderful experience!!!! Friendly staff, clean and welcoming dealership. More

Great Experience Poway Hyundai actually made my car buying experience very enjoyable. No pressure and very informative which enabled me to make a sound decision. I loo Poway Hyundai actually made my car buying experience very enjoyable. No pressure and very informative which enabled me to make a sound decision. I look forward to additional service. More