Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

I am disappointed with the service I received. Despite having a scheduled appointment, my car could not be serviced due to multiple rescheduling issues. Unfortunately, the warranty expired the mon Despite having a scheduled appointment, my car could not be serviced due to multiple rescheduling issues. Unfortunately, the warranty expired the month prior, rendering the service ineligible. More

I was disappointed that they offered to follow up on a warranty issue but never did. Seemed easy enough and yet now I need to track down my service advisor to follow up. warranty issue but never did. Seemed easy enough and yet now I need to track down my service advisor to follow up. More

Ethan was very knowledgeable and kind. Would 100% Recommend Service here with Ethan in the service department Would 100% Recommend Service here with Ethan in the service department More

I am writing to express my disappointment with the recent service I received at your dealership. From the outset, my experience was far from satisfactory. My truck remained untouched for several weeks before service I received at your dealership. From the outset, my experience was far from satisfactory. My truck remained untouched for several weeks before any attention was given to it, Additionally, I had specifically asked for a 32-point inspection, which was not performed. Furthermore, your team was unable to diagnose the odor permeating the cab. Instead, I was quoted over $2,000 to replace the fuel filter reservoir, only to discover that the issue was simply a need for a new seal. I had hoped to establish a reliable relationship with a new dealer for my vehicle maintenance needs. However, given these issues, I am not confident in returning for future services. More

best service dealership around. they helped me each and everytime i visited. Izsy does a great job for everyone. she is very helpful in your service questions. they helped me each and everytime i visited. Izsy does a great job for everyone. she is very helpful in your service questions. More

In addition to my recalls, I asked about fixing android auto and this is the second time I came in and asked about it and there's no effort to fix it. I contacted Chrysler to fix it also and there was no e auto and this is the second time I came in and asked about it and there's no effort to fix it. I contacted Chrysler to fix it also and there was no effort from Chrysler to address the issue either. More

my service experience was exceptional. Best service team and management I’ve ever had the pleasure of working with. Best service team and management I’ve ever had the pleasure of working with. More

They rescheduled my appointment for a week later because they were impossibly backed up. I dropped off my vehicle on Sunday night so they could start working on it right away Monday morning. They didn't e they were impossibly backed up. I dropped off my vehicle on Sunday night so they could start working on it right away Monday morning. They didn't even evaluate it until Thursday afternoon, and couldn't repair it until the following week due to no parts. I had to call every day to get an update. The replaces the front wheel hubs, claiming that was the noise, but never addressed the rear differential, which was the original complaint. The noise from the rear diff was extremely obvious and loud. I noticed no difference when I picked it up. I'm not sure there was anything wrong with the front hubs, and probably got ripped off. Ended up going to a local shop down the street and they fixed it for half the estimated cost from the dealer. More

They were very prompt and went over and beyond to ensure my vehicle was in and out! Great experience! my vehicle was in and out! Great experience! More

I paid $225 for body control diagnostics but was not provided with the findings. I declined the repairs because it is covered on my extended service agreement elsewhere but I should have at least recei provided with the findings. I declined the repairs because it is covered on my extended service agreement elsewhere but I should have at least received the findings. More