Pearson Nissan Of Ocala - Service Center

Terrible and last experience We took the vehicle in for two issues. Neither repaired the first visit. One issue never repaired and we were charged $340 for the wrong part. An We took the vehicle in for two issues. Neither repaired the first visit. One issue never repaired and we were charged $340 for the wrong part. And, not to mention, the vehicle was driven into a fence by their service writer and they took three weeks to repair it with no apology or mention of a loaner. This was our second Nissan and the first was purchased at this dealership in 2009. We'll never buy another Nissan and never go back to a Nissan Dealership for service. Need I say more? More

Super Service I really enjoy working with Al Jay!! He is so knowledgeable and makes having my Rogue service painless. Besides the wonderful experience with Al Jay, I really enjoy working with Al Jay!! He is so knowledgeable and makes having my Rogue service painless. Besides the wonderful experience with Al Jay, the customer service waiting area is so clean and bright. Even the cashier was a delight, she has such a radiant smile. More

Problems and bad service I have serious problems in Leesburg Jenkins Nissan for bad information for your salesman complot you sales. If rigth now visit in tree ovation that de I have serious problems in Leesburg Jenkins Nissan for bad information for your salesman complot you sales. If rigth now visit in tree ovation that dealer any solutions More

Good employees, good work, Thank you We have always been treated very good at your business. We have leased two automobiles from you and bought a SUV several months ago. We want to be s We have always been treated very good at your business. We have leased two automobiles from you and bought a SUV several months ago. We want to be sure our vehicle is in good hands. More

Another great Pearson Nissan Experience Once again, Pearson Nissan didn’t disappoint! From the time I drove in until my car was finished, the staff were from and helpful. Isaac is a great a Once again, Pearson Nissan didn’t disappoint! From the time I drove in until my car was finished, the staff were from and helpful. Isaac is a great asset to the organization. I always schedule with him because I know that all my issues will be taken care of. More

Oil Change This was my 2nd oil change on my truck and one again I was treated very nicely. Want to Thank You for the coin and meeting all the folks there. This was my 2nd oil change on my truck and one again I was treated very nicely. Want to Thank You for the coin and meeting all the folks there. More

Great service and great customer service!! Customer service was great and staff is friendly and the service on my car was great as well. Did I mention great lol it was a great experience. Thank Customer service was great and staff is friendly and the service on my car was great as well. Did I mention great lol it was a great experience. Thanks Nissan! More

great workers,positive attitude and friendly to everyone customers was treated with respect and feel at home from the time they enter the store. customers was also asked if they would like something to eat customers was treated with respect and feel at home from the time they enter the store. customers was also asked if they would like something to eat or drink, and make us feel very welcome.Rudy helped us with the purchase of our car and Al Jay would service the vehicle every time we take it in,thank you all for the hard work and dedication. I would recommend Nissan of Ocala any day to my friends and family More

Great Service Great service, down to earth people. Jimmy is the best, very intelligent and up front. Customer service is great all the way around, from service advi Great service, down to earth people. Jimmy is the best, very intelligent and up front. Customer service is great all the way around, from service advisors to waiting room. More

Prompt, Professional and Courteous Service My wife and I experienced a few, very difficult days with both our Nissans; hers a 2018 Murano, mine a 2018 370z. The Z's problems, in particular, w My wife and I experienced a few, very difficult days with both our Nissans; hers a 2018 Murano, mine a 2018 370z. The Z's problems, in particular, were highly distressful and I can't thank Nichole enough for her professionalism and patience in handling my concerns and stress. She was able to coordinate with both my wife and I and schedule our vehicles for service promptly and around our hectic workday. George and Corey were amazing in helping us address the mechanical issues that threatened to get us both grounded and without the use of both our vehicles. Just as importantly to me and my peace of mind, George took the time to educate me and explain the issues we were facing and how the steps taken to resolve them. There's no doubt in our mind that this is a top notch team!! Luis and Carmen Sprouse More