Pearson Nissan Of Ocala - Service Center

3 hour Oil Change with Apointment I made an appointment for an oil change and after promised a 1 hour wait I was waiting for 3 hours and they lost my paperwork and said the person who I made an appointment for an oil change and after promised a 1 hour wait I was waiting for 3 hours and they lost my paperwork and said the person who took care of me when I got here left and he left my paper work with someone else and I wasn’t informed till I asked why I had been waiting 3 hours for a scheduled oil change. Very disappointed More

Efficient, courteous friendly Nissan dealership always prompt and efficient. Al Jay always attends to all the, d.etails necessary Very efficiently and friendly. Be happy to recomm Nissan dealership always prompt and efficient. Al Jay always attends to all the, d.etails necessary Very efficiently and friendly. Be happy to recommend Pearson Niece on to our friends. More

Amazing Jimmy has been my advisor for many years! He is knowledgeable and the absolute best.! He cares about each and every client that walks through the door Jimmy has been my advisor for many years! He is knowledgeable and the absolute best.! He cares about each and every client that walks through the doors; and takes his time with all of them. More

Regular oil change During servicing vehicle for regular oil change they found a situation that had to be corrected, The problem was discussed with me and was handled During servicing vehicle for regular oil change they found a situation that had to be corrected, The problem was discussed with me and was handled efficiently. More

A day of not so good Service WE called and requested a shuttle to do my Doctor visit while my car was serviced. Never got it and was late for my appointment. We thought that we WE called and requested a shuttle to do my Doctor visit while my car was serviced. Never got it and was late for my appointment. We thought that we were charged a lot for the service we received and did not get a free car wash they are suppose to give? All in all not too happy. More

A visit to the service center This visit was my second visit and like my first visit the service was great! I was very happy that Isaac V. was my service adviser again this vis This visit was my second visit and like my first visit the service was great! I was very happy that Isaac V. was my service adviser again this visit. More

Car wash I was told they were going to wash and vacuum my car. Horrible job, my car still had sand all over the carpets and car had spots on the outside that w I was told they were going to wash and vacuum my car. Horrible job, my car still had sand all over the carpets and car had spots on the outside that were dirty More

Horrible experience I wasn't greeted properly. The service rep was very rude and unprofessional. He showed very bad manners and his behavior towards me was very unappreci I wasn't greeted properly. The service rep was very rude and unprofessional. He showed very bad manners and his behavior towards me was very unappreciated. If I ever go back to Nissan, I would like to have someone else work on my personal vehicle. More

First time visit This was my first time going to Pearson for an oil change and tire rotation. Isaac was my professional and he was kind and professional. Service was This was my first time going to Pearson for an oil change and tire rotation. Isaac was my professional and he was kind and professional. Service was good and my car was ready when I was told it would. More

I had a great day. My advisor J Morejon, once again displayed a level of service unsurpassed and not readily found in today's dealerships. Jimmy and his team consistentl My advisor J Morejon, once again displayed a level of service unsurpassed and not readily found in today's dealerships. Jimmy and his team consistently set the standard for getting the job done right " the first time. It's always a pleasure to come to Pearson Nissan and see Jimmy and his very professional team. More