Pearson Nissan Of Ocala - Service Center

Different Service Teams ): Depending on which service team you schedule troubleshooting/repairs for your vehicle, may be the deciding factor if the issue with your vehicle will Depending on which service team you schedule troubleshooting/repairs for your vehicle, may be the deciding factor if the issue with your vehicle will be resolved. Not knowing how the service center repair/maintenance floor operates, but from my limited view, there should be more of a total team coordination/collaboration with techs and service mgrs. All the better good of solving a customer’s vehicle issues. If one team is stumped, perhaps another team who may be more experienced and knowledgeable on a particular vehicle, problem, etc. can aid in providing a timely and more accurate solution for that vehicle. More

I been with Nissan for 2 years and they are Excellent! The people at Nissan Ocala are what makes the company excellent for me ! For an example I was getting my oil changed and I was was watching my godson The people at Nissan Ocala are what makes the company excellent for me ! For an example I was getting my oil changed and I was was watching my godson for the first time and forgot his bottle. Isaac had me covered he called the driver who was also wonderful to take me to target to grab a bottle. This is an example of why I will never leave Nissan because not only do they have great customer service but they go above and beyond for their customers! Thanks Guys I love you all ! More

Superior service Very grateful I live close to this dealership which provides outstanding service to its customers. Jimmy, my service advisor, has excellent communica Very grateful I live close to this dealership which provides outstanding service to its customers. Jimmy, my service advisor, has excellent communication skills and keeps me informed on the status of my Nissan. I especially appreciate the opportunity to discuss any issues with a mechanic, which I believe helps them better understand how to troubleshoot and fix problems. More

A Family is Nissan Since you enter the service employee of family of excelente, a smile never a not always can, time for you has no limit, and the best maintenance servi Since you enter the service employee of family of excelente, a smile never a not always can, time for you has no limit, and the best maintenance service a familiar environment that is Nissan “My Family. Thank you More

Routine servvice Prompt and courteous. But they always are! Service writer, Zach ha a bit of trouble with the computer, but still courteous and very polite. Everything Prompt and courteous. But they always are! Service writer, Zach ha a bit of trouble with the computer, but still courteous and very polite. Everything was done to my satisfaction including updating the fobs! More

Awesome Every time I need any repairs to my vehicle I touch base with Issac and he gets me in right away. If he is busy Nicole will looj at his schedule and c Every time I need any repairs to my vehicle I touch base with Issac and he gets me in right away. If he is busy Nicole will looj at his schedule and call you to let you know the time that is convenient for your schedule. I love the treats and coffee that is always available, especially the doughnuts. Service department does a phenomenal job in getting repaurs done. They will Also send a text message for you to accept or decline their services! I love this location!!! Ocala Nissan Rocks!!! More

Loose lug nuts The customer service was great until the next day when my lug nuts started falling off. Staff was friendly and helpful but when they were called about The customer service was great until the next day when my lug nuts started falling off. Staff was friendly and helpful but when they were called about the lug it issue they did not offer any solution or help. More

GEORGE ST.JOHN IS THE BEST SERVICE ADVISOR!` Mr. ST. John greeted me as I drove up with a big smile, remembered my name and was ready for the service my 370 Z needed. Every business is should ha Mr. ST. John greeted me as I drove up with a big smile, remembered my name and was ready for the service my 370 Z needed. Every business is should have an employee as great as Mr. ST. John is. Thanks so much for the great service. I'll be back. More

Very good . As expected I will return. Service was quick and personnel were very helpful and pleasant. I came in for an oil change and Isaac connected my blutooth phone for me (even tho Service was quick and personnel were very helpful and pleasant. I came in for an oil change and Isaac connected my blutooth phone for me (even though he laughed at my "antique" flip phone and a young man in parts, not Santa replaced the batteries in both key fobs for me, Thanks to all . More

Technician was great When my navigation had a problem he came out to have me show him what I felt was malfunctioning and worked with me to figure out the problem. When my navigation had a problem he came out to have me show him what I felt was malfunctioning and worked with me to figure out the problem. More