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Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
4,773 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,773 reviews

July 26, 2023

I paid top $ to rotate my tires only to have maintenance message appear on dash board that my tires needed air. I don’t consider that satisfactory maintenance. More

by PETTICREWRALPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Rosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Pearson Nissan Of Ocala responded

I'm sorry to read about your recent experience with us. We aim for top-notch service and it seems we fell short this time around. I'd like the opportunity to discuss this further and see how we can make things right for you, so please reach out when convenient. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 24, 2023

ALLGOOD THANK YOU SO MUCH I AM LOVE MY NISSAN ARMADA 2006. GREAT MECHANIC SHERMAN More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Sherman very knowledgeable excellant service on my 2006 ARMADA
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Jul 26, 2023 -

Pearson Nissan Of Ocala responded

Hey Michael, thank you for the 5-star rating. We take pride in our customer service and are glad Sherman and our team made your experience great. We look forward to assisting you again at Pearson Nissan of Ocala! Safe travels in your 2006 Nissan Armada!

July 24, 2023

the service was great as aways but the car big disapointent i will not buy another i have had nissans from 1980 More

by GALLGHR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the review! We appreciate your continued support and apologize if there was any disappointment with your recent purchase. If you have any specific concerns or feedback, please feel free to reach out to us directly. Have a great day!

July 24, 2023

I HAVE PURCHASED 5 CARS FROM THESE PEOPLE. I HAD BROUGHT MY CAR IN FOR A PROBLEM WITH THE RUNNING LIGHTS. ENDS UP I NEED A PART THAT COSTS 897.00. I BOUGHT THE CAR 1 MONTH AGO (USED) DID NOT E More

by browneyedgirl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the review. We sincerely apologize for these unfortunate circumstances as well as any stress or frustration they may be causing for you. Please contact me directly at your earliest convenience so we can discuss the situation in greater detail. Respectfully, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 24, 2023

The man that originally checked us in was tip notch, very friendly. Great customer service. More

by bcgasi keyfacel
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Pearson Nissan Of Ocala responded

We really appreciate you taking the time to leave Pearson Nissan of Ocala this awesome review, thank you!

July 24, 2023

Clayton and ? Saved me a lot of money. Even after the deal was made, they continued working and got me a better interest rate saving me more money. More

by vapo61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Spaulding
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Jul 26, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad that Clayton and our team at Pearson Nissan of Ocala could assist you with your needs during your visit. Your satisfaction is our top priority, and we appreciate your business. Have a wonderful ride!

July 23, 2023

Cristina went above and beyond to make sure all issues were taken care of in resolving the warranty work that I needed done. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Pearson Nissan Of Ocala responded

Andrew, thank you for leaving us a five-star review! We're glad to hear that Cristina provided exceptional service and took care of all your warranty work. We appreciate your business and hope to see you again at Pearson Nissan of Ocala in the future!

July 23, 2023

Excellent customer service, was quick to get my vehicle in for service and didn't take long. Very courteous people.. More

by MAM1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the positive review! We're pleased to hear that our team at Pearson Nissan of Ocala provided excellent customer service and got your vehicle in quickly. We appreciate your kind words and hope to see you again!

July 23, 2023

Zach is an awesome Service Advisor and the reason I come back . Fast and efficient! More

by BOB.WITTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the 5-star rating! We're delighted that Zach provided you with great customer service during your visit. We'll see you next time!- The Pearson Nissan of Ocala Team

July 23, 2023

Service advisor recommended over $3000 in “needed” service that was completed 20,000 miles ago. Attempted to rip me off for a lot of money. More

by CIJIMATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary McQuaig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

We apologize for any inconvenience or misunderstanding you experienced during your service visit. We never intend to recommend unnecessary services or overcharge our customers. I would like to personally assist you with this matter and address your concerns. Please contact me at your earliest convenience so that we can discuss this further. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

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