Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
4,769 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership
View Awards

2060 SW College Road

Ocala, FL

34471

Directions

By Type

Showing 4,769 reviews

November 04, 2023

The service has always been professional but friendly. The facility is clean & neat & the required maintenance has been done in a timely fashion. Isaac is always my choice of service person & I feel comfo More

by JANEINGRAM145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Pearson Nissan Of Ocala responded

Jane, we appreciate your feedback and are glad to know Isaac & the team have been able to provide you with excellent service here at Pearson Nissan of Ocala. Thanks for your business and we'll see you next time!

November 03, 2023

I've been using Pearson for 15 years. Isaac always listens and keeps my car safe and serviced. More

by SLANDE0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Pearson Nissan Of Ocala responded

Thank you for trusting Isaac & the Pearson Nissan of Ocala team with the care of your vehicle! We're truly grateful for all of your support over the past 15 years and look forward to serving you for many more. See you next time!

November 02, 2023

My experience was very quick, very professional, and the service advisor was very prompt in calling me to tell me that my auto was ready to pick up More

by bhart4660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know your experience at Pearson Nissan of Ocala was quick and professional. Our team always aims for efficient communication, so it's great that you were promptly informed about your vehicle being ready. Thanks for the review!

November 02, 2023

Should not try to sell me on a maintenance program my first visit. my vehicle had 17,000 miles on it! I had a set appointment of 930 for an oil change and tire rotation. I believe I walked out at 10:40 m More

by TOMANDDEB4EVER
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Nov 03, 2023 -

Pearson Nissan Of Ocala responded

We're sorry to learn about your experience. We aim for efficient service and it's clear we fell short during your visit. Also, our intention is not to pressure but rather inform customers of available programs that might benefit them in the long run. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at your convenience. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

November 01, 2023

When you find outstanding customer service you will look for that particular person always and that’s what Isaac provides, never rude never attitude very pleasant and respectful, I will always look for him. More

by KATDSOC1835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Pearson Nissan Of Ocala responded

We're so glad to know that Isaac's outstanding service has made a positive impact on your experience at Pearson Nissan of Ocala. We appreciate the kind words and look forward to assisting you in the future!

November 01, 2023

Isaac is the BEST! ! He cares about you and listens well! He’s one of the reasons I still go to Pearson Nissan of Ocala! More

by STEPHANIE.RAMIREZ67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Pearson Nissan Of Ocala responded

Hi Stephanie! It's great to know that Isaac has been able to provide you with such excellent service at Pearson Nissan of Ocala. We appreciate your loyalty and look forward to seeing you again!

October 31, 2023

Always prompt and considerate. We have never had issues with any kind of contact. Very clean More

by TIKEIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Pearson Nissan Of Ocala responded

Thank you for your kind words! We're here to provide prompt and considerate responses to assist with any questions or concerns you may have at Pearson Nissan of Ocala!

October 31, 2023

everyone was great wait was short. very helpfull. i will be back for sure for next service More

by DGSI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Pearson Nissan Of Ocala responded

This is great to hear! Thank you for being part of our Pearson Nissan of Ocala family! We'll see you next time!

October 30, 2023

very pleasant and not pushy staff. Made the buying process fast and easy. Good explanation of cars working technology More

by abrauer2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson
Report | Print
Nov 01, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the 5-star rating! We're glad to know you found our team at Pearson Nissan of Ocala pleasant and helpful during your purchase. We always aim for a smooth buying process! Enjoy the new ride!

October 29, 2023

Very disappointed with the cost for my repair. Seems extremely excessive. I did like the professionalism of the service staff. But rather than having such a large staff to greet us, I would rathe More

by JOE.BECVAR631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Pearson Nissan Of Ocala responded

Joe, I'm sorry to learn that you found the cost of your repair excessive. We strive for transparency in our pricing and appreciate your feedback on this matter. Your satisfaction is important to us, so we'd like an opportunity to discuss this further with you if possible. Please feel free to reach out at a time that suits you best. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

1
...
56
57
58
...
477