Back

Pearson Nissan Of Ocala

Ocala, FL

4.6
4,769 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership

2060 SW College Road

Ocala, FL

34471

Directions

By Type

Showing 4,769 reviews

January 04, 2024

My family has bought 4 cars from Nissan, and Isaac has been there for everyone of us when needed. More

by CHARLENE.WESTMAN34488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Pearson Nissan Of Ocala responded

We really appreciate you taking the time to leave Pearson Nissan of Ocala this awesome review, thank you!

January 04, 2024

Great service got in and out before expected only got a oil change and tire rotation but fast service More

by DEW4JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Pearson Nissan Of Ocala responded

Hey John! Thanks for trusting us with your vehicle's oil change and tire rotation needs! We'll see you next time. Safe travels!- The Pearson Nissan of Ocala Team

January 02, 2024

My salesperson, Nate Diaz was wonderful and did so much to get me into the 2024 Kicks. I’ve been a customer since 2022. More

by PATTI.DUCHARME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

Hey Patti! We're delighted to know that Nate was able to assist you in getting your 2024 Kicks at Pearson Nissan of Ocala. We appreciate your continued loyalty since 2022! Safe travels with the new ride!

January 02, 2024

Our salesperson was Sam Brown and he was excellent. He listened to our requests and was not high pressure at all. He is that rare 1% who is friendly and listens - a true professional. Mr. Spaulding han More

by cathylibby5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Brown, Jim Spaulding
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

Hey Cathy, thank you for the 5-star rating! We're delighted to know that Sam and Spaulding provided you with an excellent experience at Pearson Nissan of Ocala. We'll see you next time! Enjoy your new ride!

January 01, 2024

I have an almost new “22” Nissan that I took in for service and was bill $600.00 in repair. How could a 22 year vehicle required that much repair cost.? More

by ANGELLA.BINNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Pearson Nissan Of Ocala responded

Angella, I understand your concern about the repair cost for a nearly new vehicle. This certainly isn't what we'd expect and would like to review this matter further with you. Please reach out at your earliest convenience so we can discuss it in more detail. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

December 31, 2023

I called Sam in the Service Department about having my vehicle looked at . She told me that she had to look into my warranty policy and would call me back in 15 minutes. I never heard from her the rest of More

by JODYMPET
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Ziegaus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

We're sorry to hear about your experience. We strive for excellent customer service and it seems we fell short in this instance. It's not our standard practice to forget callbacks, so please accept our apologies for the oversight. If you'd like to discuss further or have any other concerns, don't hesitate to reach out. Nia Orona - Owner Loyalty Manager - (352)622-4111

December 31, 2023

I love having Cristina as my advisor! I feel that she is very trustworthy and not trying to take advantage of me when I come in to have my car serviced! She is always very friendly and sh More

by MICHELLE12167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

We're delighted to know that you've had such a positive experience with Cristina at Pearson Nissan of Ocala! It's great to have team members who make our customers feel valued and well taken care of. Thanks for your kind words, we'll be sure to pass them along!

December 31, 2023

Dealership is very clean and full of friendly helpful people. they will go out of their way to assist you. More

by Hulsegr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Spaulding
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

Hi Hulse G R! We're glad to know that you found our dealership clean and full of friendly faces. We always aim to go the extra mile at Pearson Nissan of Ocala! Thanks for sharing your experience with us.

December 30, 2023

Christina was extremely helpful , she went above and beyond. She gave us great information and advice. I would recommend her to anyone. More

by EJS1857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

We're glad to know that Christina was able to provide you with the excellent experience we strive for at Pearson Nissan of Ocala. Your recommendation means a lot, thank you!

December 30, 2023

Had a wheel locks installed , when I went to the vehicle I asked the rep where was the key she had no knowledge. So she went to ask the service person by then I found it myself and it was in the glove comp More

by KRABBIT23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

We're sorry to read about your recent experience with us. It's important that our team communicates effectively and provides the necessary information, so we apologize for any oversight here. We appreciate you bringing this matter to our attention as it helps us improve. If there are further concerns or questions you'd like addressed, please feel free to reach out directly at Nia Orona - Owner Loyalty Manager - (352)622-4111. Thank you!

...
47
...