Pearson Nissan Of Ocala

I was not expecting them to wash and vacuum out the inside of my car. It was a pleasant surprise and the young man that checked in my car was very nice and friendly and I appreciated that as well as I inside of my car. It was a pleasant surprise and the young man that checked in my car was very nice and friendly and I appreciated that as well as I was having a crappy morning More

My first visit. It was fine. The service guy was very cordial and the review of my service was good. It was fine. The service guy was very cordial and the review of my service was good. More

everyone was great and professional, and gave kindness to me while I was there shopping for my car me while I was there shopping for my car More

The last oil change done on our was was done at Pearson Nissan Ocala. We decided to take our car to a family friend who owns his own mechanic shop. Before he even attempted to change the oil, he brought my Nissan Ocala. We decided to take our car to a family friend who owns his own mechanic shop. Before he even attempted to change the oil, he brought my husband back to show him the condition of the oil bolt. He told us we should take it back to the dealership because they should have never left it like that in the first place. Our mechanic NEVER TOUCHED anything on the oil bolt with any tools. My husband took it over to Pearson Nissan Ocala and told them what our mechanic said. The gentleman(if you want to call him that) took our car back and looked at it. He then came out and very rudely told my husband to follow him. He then took him back to show him the condition of the bolt and told my husband it was HIS fault. That we did something to it before bringing it. My husband does not work on cars, he works in a hospital. He has no time to just get under a car and mess it up. This gentleman was very rude and would not give my husband a chance to talk. He gave my husband a new oil bolt and said we can fix the issue but you’re paying. We SHOULD NOT have had to pay for their poor mechanic skills. This was not the first time my family, a friend or us have been treated so rudely by a staff member at this dealership. I guess when they hire one of the requirements is having a horrible customer service skill. Run from this place! DO BETTER More

They were very helpful and efficient. Made the process easy from start to finish. Will remember them in the future for my car shopping choices. Made the process easy from start to finish. Will remember them in the future for my car shopping choices. More

No hard sale, great customer service, friendly staff, got us the car that fit our budget. us the car that fit our budget. More

Clean and comfortable service areas and the service did not take too long at all. Plus the service advisor was friendly and knowledgeable. not take too long at all. Plus the service advisor was friendly and knowledgeable. More

Christina was absolutely amazing she was so knowledgeable and compassionate and helpful and understanding I was a little upset upon arrival but she calmed me down with her kindness I really appreciate her fo and compassionate and helpful and understanding I was a little upset upon arrival but she calmed me down with her kindness I really appreciate her for pointing me in the right direction with getting my car looked at I really appreciate her and I’m more comfortable visiting Nissan knowing that she is there the guy that fixed my car was also amazing and I appreciate him as well Thank you Cristina and Nissan More

They got me in and out within an hour without an appointment. A little pricey but a very nice associate made the process of replacing a dead battery easy-peasy. appointment. A little pricey but a very nice associate made the process of replacing a dead battery easy-peasy. More

waiting area uncomfortably cold, keith taking me home and back again while car serviced a plus back again while car serviced a plus More