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Pearson Nissan Of Ocala

Ocala, FL

4.6
4,764 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,764 reviews

August 13, 2021

Overall satisfied, but did have to return a couple of times to have the work done. They were responsive to our concerns but didn't get the work done the first time. More

by MMB
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
Aug 13, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your honest review! We're sorry to hear we didn't earn five stars this time, but we look forward to providing that level of care to you at your next appointment! Please don't hesitate to reach out to us if you have additional feedback you'd like to share with us. - Pearson Nissan of Ocala

August 13, 2021

Had a dead battery in my 2020 Rogue. Called in the morning and they fit me into the schedule that afternoon. Battery was replaced and on my way in a couple of More

by rthomnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Purdy
Aug 16, 2021 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to review your recent experience with us! We're glad we could get you & your Rogue back on the road and we hope we can be of service to you again in the future. Take care! - The Pearson Nissan of Ocala Team

August 12, 2021

The people we dealt with were very nice and pleasant. The price we paid was several thousand dollars higher than we were quoted on the computer. Our initial opinion is good, but we feel that the price was a More

by fheller45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adonija Andrews, Mike Vironet, Hannah Cadle, Jim Spaulding
Aug 16, 2021 -

Pearson Nissan Of Ocala responded

Thank you for the review and feedback. I will be addressing your comments with our team so that we can work to provide more transparent communication in the future. If there's any additional feedback you'd like to discuss, please feel free to contact me directly. Thanks again, Hannah Cadle - Customer Relations Manager - (352)622-4111

Aug 16, 2021 -

fheller45 responded

Thank you Hannah. I think that is a great idea. It was because of you, Mike and Adonija that we stayed and worked with you. We love the car. Fred

August 12, 2021

I am happy that I bought the car at Pearson. Clayton worked with us on the cost of the car. The claims about the car were a bit far-fetched (it will go to Atlanta and back on one tank of gas) but overal More

by Vjjer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Pearson Nissan Of Ocala responded

We're happy Clayton helped you have a great experience! We appreciate the positive feedback and look forward to assisting you in the future! Thank you!

August 11, 2021

I went in with a number of small repairs. Brian was very familiar with the problems and assured me they would all be repaired and completed in one day. A man of his word. I also want to thank Pearson for ha More

by RRDEICHMAN@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Purdy
Aug 11, 2021 -

Pearson Nissan Of Ocala responded

We are so happy to hear that you had such a great time working with Brian! Thank you for your kind words! Pearson and the rest of the team are also happy to hear that you are satisfied.

August 10, 2021

Amazing sales service!! I will absolutely go back to this dealership again for my next purchase. I love how honest and laid back they are. They don't pressure you which is nice. More

by jamieleeleblanc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey and Justin
Aug 11, 2021 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback! It means so much to hear that you enjoyed your recent visit with us and we look forward to working with you again in the future. Until then, take care and please don't hesitate to reach out if there's anything else we can do for you! - The Pearson Nissan of Ocala Team

August 08, 2021

Quick response from Bryan when I asked for an appointment. Service was excellent as always and the staff is very attentive to the customers. Dealer always clean. More

by JAVIERC1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan from service
Aug 10, 2021 -

Pearson Nissan Of Ocala responded

We're so glad you had a great service visit! Thanks so much for leaving Bryan and the Pearson Nissan of Ocala team your five-star rating! We'll see you at your next appointment!

August 07, 2021

Service was extremely excellent and was taken care of on time. The update on vehicle was amicable and I was informed of every step all the way More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Pearson Nissan Of Ocala responded

Our team will be so glad to hear they've made this a positive experience for you! Thanks so much for visiting Pearson Nissan of Ocala!

Aug 09, 2021 -

Joan responded

Great exceptional service

August 07, 2021

Wow such great service. I could not be in town while you were repairing my truck. George and everyone I spoke to were so kind and helpful. This was a really big issue with my truck that only has 8000 miles. More

by MADELINEMATCZUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Aug 09, 2021 -

Pearson Nissan Of Ocala responded

Thank you so much, Madeline! We're glad to hear George and our team could help take care of this issue for you while you were away! We appreciate your confidence in the Pearson Nissan of Ocala team and look forward to providing more excellent experiences in the future!

August 07, 2021

What can one do when treated so well the first go around, go back two weeks later and buy another truck! I never thought I would say I had a pleasant experience buying a new car, however that’s what happened More

by S.F.
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Pearson Nissan Of Ocala responded

Our team will be so glad to hear they've made your purchases five-star experiences for you! Thank you so much for choosing Pearson Nissan of Ocala twice and for the kind review! We are so grateful to have you as a customer!

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