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Pearson Nissan Of Ocala

Ocala, FL

4.6
4,735 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,735 reviews

November 12, 2021

Employees were Friendly Helpful. Knowledgeable . Made me feel comfortable that they weren’t going to take advantage of me. More

by Gatorcatcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share these kind comments about our team! It was a pleasure having you visit us here at Pearson Nissan of Ocala and we hope we have the opportunity to serve you again in the future!

November 12, 2021

I had one more free oil change and guess I missed it by a short time. I have been diligent with getting in on the miles they have suggested. I feel it could have been overlooked and given to me. This is the More

by Caitie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George St. John
Nov 16, 2021 -

Caitie responded

I already explained how disappointed I was to have to pay for my last oil change. As it was my 4th which was suppose to be free. However I missed the deadline. However my vehicle did not need one at that time. The service guy did not inform me when I signed the papers to go ahead with that and a multipoint inspection.

Nov 30, 2021 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share this feedback. I'm sorry to hear of your frustration and will be speaking with our team about these comments so we can make sure we're providing more upfront communication moving forward. Please don't hesitate to reach out directly if you have any additional questions or concerns. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

November 12, 2021

An employee greeted me upon arrival in service, told me where to wait, and a service advisor reviewed my issues right away. The work was done in a reasonable time. I was happy More

by beaglemom0808
Customer Service
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to review your recent visit with us here at Pearson Nissan of Ocala! It means a lot to hear that you're happy and we hope we have the opportunity to serve you again in the future!

November 11, 2021

Great location, staff about the customer happiness. Very welcoming and adimate about the service being given to it's customers whether shopping for a new car or getting repairs. More

by VANLIEW10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Pearson Nissan Of Ocala responded

We are so proud to hear that you had such a great time working with our team at Pearson Nissan of Ocala! Thank you so much!

November 11, 2021

We have dealt with them since 2014. The personal are very courteous & very helpful. We highly recommend them & tell our famiky & friends! More

by IMPULSELADY715
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Day
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivo Stuller, Jim Spaulding
Nov 11, 2021 -

Pearson Nissan Of Ocala responded

We're so appreciative of your trust and loyalty! Thank you for rating Pearson Nissan of Ocala five stars!

November 11, 2021

Great service as always! Walked in for an oil change and was done as quick as could be expected! More

by MDAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Pearson Nissan Of Ocala responded

We're so happy the Pearson Nissan of Ocala team could make this such an easy service visit! Thank you for rating us five stars!

November 11, 2021

Very friendly to do business with. We Got a very good price on our van . More

by JUJR48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Pearson Nissan Of Ocala responded

We're glad you had a five-star experience! Thank you for being a Pearson Nissan of Ocala customer!

November 11, 2021

My service Tech Zach was very accommodating and when I ask about a service I did not schedule he gave me the info without trying to sway my decision about the additional work More

by RLRK63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack in service
Nov 11, 2021 -

Pearson Nissan Of Ocala responded

We're happy to hear Zach provided great care! Thank you for coming to Pearson Nissan of Ocala!

November 11, 2021

Excellent dealership, professional staff that made our entire family very happy! We have and would recommend to anyone in the market. More

by tbaggiero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Bolden
Nov 11, 2021 -

Pearson Nissan Of Ocala responded

Thank you for being a valued member of the Pearson Nissan of Ocala family! We appreciate you taking the time to leave your five-star review!

November 11, 2021

Very clean working area,clean waiting room and great customer service..Waiting room with snacks. More

by Pearson of Ocala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Purdy
Nov 11, 2021 -

Pearson Nissan Of Ocala responded

Thank you for the five-star review! We're so glad you enjoyed your visit here at Pearson Nissan of Ocala and we hope to see you again next time!

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