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Pearson Nissan Of Ocala

Ocala, FL

4.6
4,735 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,735 reviews

December 09, 2021

Very friendly and extremely helpful thank you so much always good service whenever I go. More

by DESIRET051603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 10, 2021 -

Pearson Nissan Of Ocala responded

Desire, we are so proud to hear that you had such a great time working with our team at Pearson Nissan of Ocala! Thank you!

December 09, 2021

No waiting when dropping off the car for maintenance. Everyone was friendly and courteous. Was kept updated via text when car was ready to be picked up. More

by CATCENTANNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John
Dec 10, 2021 -

Pearson Nissan Of Ocala responded

Cat, thank you so much for your kind words! Pearson Nissan of Ocala thanks you!

December 09, 2021

Easy work with to resolve issues and quick response to the problem reported, willing to do what it takes to earn customer satisfaction More

by tiger84095
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Cadle
Dec 09, 2021 -

tiger84095 responded

Thank you Jon, Hannah and everyone helped us. Appreciated for took our complaint seriously. Wife is happy with her new ride. Best Xmas gift I can get for her.

Dec 10, 2021 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback! We're so glad our team had the opportunity to help you with your wife's Christmas present and we're happy to hear she's enjoying it so far. Thanks for trusting Pearson Nissan of Ocala with your business. We hope we have the opportunity to work with you again in the future!

December 09, 2021

Honestly it was a horrible experience. The receptionist was nasty, the sales associates are unscrupulous, finance and accounting doesn’t communicate with one another and the managers are impolite. More

by MTROWERS226
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chloe Sessler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan, Bill(?), Jim Spaulding, Hannah Cadle
Jan 03, 2022 -

Pearson Nissan Of Ocala responded

We're troubled to read this review and assure you that we will look into this situation on your behalf. Please contact me at your earliest convenience to discuss this situation in more detail so I can help resolve these concerns. Thank you, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

December 09, 2021

Zack took good care of everything service was prompt and was done in a timely manner.good people, good service.love my Armada. More

by DENZILADAMS0423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach,service.
Dec 10, 2021 -

Pearson Nissan Of Ocala responded

Denzil, we are so happy that Zack could take great care of you! Pearson Nissan of Ocala appreciates you.

December 09, 2021

Great service positive respectfully. Helped me when I Great service positive respectfully. Helped me when I needed it. Understanding Not pushy Treated me really well. More

by FREDD.HOWARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamron , Jim Spaulding
Dec 10, 2021 -

Pearson Nissan Of Ocala responded

Fred, we are so glad that your time at Pearson Nissan of Ocala was so good!

December 08, 2021

Muy buena calidad, son muy profesionales y muy respetuosos y se los puedo recomendar a otras personas More

by ARMANDOAYALA
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Spaulding
Dec 09, 2021 -

Pearson Nissan Of Ocala responded

¡Gracias por tu reseña, Armando! ¡Nos vemos la próxima vez en Pearson Nissan of Ocala!

December 08, 2021

Not pleased. Had headlights installed In Nissan Altima 2015 in September. Low beams only projected 60 feet at night. Very difficult to see far on unlighted roads. Nissan mechanic stated checked lights a More

by EPRO753289
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don, Service Adviser
Dec 22, 2021 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share this feedback. We're sorry to hear your experiences with our team have been less than satisfactory and would like the opportunity to address these concerns in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

December 08, 2021

Excellent service! Also identified a slow leak and was able to fix that one the spot. More

by CCOLBER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Pearson Nissan Of Ocala responded

Thank you! We're so glad the Pearson Nissan of Ocala team could make it a five-star visit!

December 08, 2021

Hi you guys are very friendly and professional your service tech very nice and the job was smooth and efficient thanks More

by DION.TEJADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Pearson Nissan Of Ocala responded

We're so pleased to hear that the Pearson Nissan of Ocala team provided such excellent care! Thank you for trusting our team with your vehicle!

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