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Pearson Nissan Of Ocala

Ocala, FL

4.6
4,736 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,736 reviews

December 19, 2021

The service was amazing and the staff was great. I was greeted when I walked in and snacks was provided More

by Samiria12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Spaulding
Dec 20, 2021 -

Pearson Nissan Of Ocala responded

We appreciate your kind words and five-star rating! Thank you for coming to Pearson Nissan of Ocala!

December 19, 2021

I brought my car for oil change and I used to get complimentary wash. I have not received one over a year now More

by VERNA2234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share your recent experience. I'm sorry to hear we haven't been going above and beyond, our car wash has been broken for some time now and we have been working on getting it fixed/replaced. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

December 19, 2021

Great service. Waiting area. My service advisor was extremely attentive. Very happy with his service. More

by ROMMIEJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Pearson Nissan Of Ocala responded

Thank you for the kind words, Rommie! We look forward to working with you again at Pearson Nissan of Ocala!

December 19, 2021

It was really easy to to deal with them .They were very nice to be talk to. More

by CLAREN209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan
Dec 20, 2021 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! It was a pleasure having you visit us here at Pearson Nissan of Ocala and we hope to see you again next time!

December 18, 2021

Pearson Nissan of Ocala is the BEST! Everyone is Pearson Nissan of Ocala is the BEST! Everyone is Courteous and helpful. They go the extra mile. Always a good experience. You feel Like Family! More

by KAYRO5FLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris was superb! , Jim Spaulding
Dec 20, 2021 -

Pearson Nissan Of Ocala responded

Thank you for being a part of the Pearson Nissan of Ocala family! We appreciate your kind words and look forward to seeing you at your next visit!

December 18, 2021

Chris was amazing on listening to my needs and exceed my expectations! Thank you Chris! More

by Jisenia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Dec 20, 2021 -

Pearson Nissan Of Ocala responded

We're so happy to hear this! Thank you for trusting Chris & the Pearson Nissan of Ocala team with your business. We hope to see you again next time!

December 18, 2021

I was promised when i purchased my new car I'd receive 3 oil changes. It wasn't honored. I was treat rudely. I'll NEVER go back More

by LVERMILYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
Jan 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share your experience. I'm sorry to hear you left with a negative impression of our team and would appreciate the opportunity to discuss this with you further. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com.

December 18, 2021

Everything was excellent , especially jimmy attends us well , we have been with the Nissan since 2017 and Jimmy has always been very attentive with our needs , very well recommended More

by NAPOLES416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your review! We're so happy to have you as a customer over the last 4 years! Jimmy and our team appreciate you as a customer! See you next time at Pearson Nissan of Ocala!

December 18, 2021

Just routine maintenance. everything was okay, advertise a car wash but none provided that was disappointing. More

by KEHOE.MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Pearson Nissan Of Ocala responded

We are sorry to hear that our team at Pearson Nissan of Ocala disappointed you, please let us know if there's anything that we can do to make it up to you.

December 17, 2021

Couldn't have had a better experience. Isaac Velazquez listened to my needs and gave me a very fair estimate. The work was completed professionally and timely without any changes made to my requests. Exc More

by CDOLIVER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience - we're thrilled to hear that Isaac made it a great one! Take care and we'll see you next time here at Pearson Nissan of Ocala!

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