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Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
4,589 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,589 reviews

August 25, 2022

Love the personal service and plenty of seating while waiting snacks and coffee also a bonus More

by TJRFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback! We're honored to receive your support and look forward to your next visit with us here at Pearson Nissan of Ocala!

Helpful
August 23, 2022

Not much information given, as a matter of fact I was told I could only ask one question, always recommend replacement of components that are not broken, signed Retired USAF aircraft mechanic... More

by fucci75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for reaching out. I'm sorry to hear we didn't leave you with a better impression and will make sure the situation gets looked into & addressed with our team. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Nia Orona - Owner Loyalty Manager - (352)622-4111

Helpful
August 22, 2022

It was very good done quicker than I was told I was goin to taka More

by stephenboucher17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Viergina
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Aug 22, 2022 -

Pearson Nissan Of Ocala responded

Thank you for choosing Pearson Nissan of Ocala, we appreciate your positive feedback!

Helpful
August 22, 2022

Customer service is consistently top notch. I have purchased 2 vehicles here and service them here regularly. Pearson is the reason I continue to buy Nissan More

by Eunice Longworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica (?)
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Aug 24, 2022 -

Pearson Nissan Of Ocala responded

We are so proud of our team for continuing to provide such excellent care to you, Eunice! Thank you so much for being part of our Pearson Nissan of Ocala family! We look forward to assisting you again!

Helpful
August 22, 2022

They are more concerned selling u work u didn’t come in for, than fixing the complaint u came in for, and not even fixing that More

by ckblomberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
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Aug 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share your feedback regarding your recent visit. We take your concerns very seriously. If you would like to discuss your experience with us further please contact me directly. - Nia Orona - Owner Loyalty Manager - (352)622-4111

Aug 24, 2022 -

ckblomberg responded

Tried calling Nia two times if she really wants to talk have her call me

Helpful
August 22, 2022

The salesperson was kind, professional, friendly and knowledgeable. He made our experience there enjoyable and pleasant. More

by NATALIE.REMBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2022 -

Pearson Nissan Of Ocala responded

We're so happy to hear this, Natalie! Thanks for trusting Pearson Nissan of Ocala with your business and please don't hesitate to reach out if there's anything else we can do for you!

Helpful
August 21, 2022

Super long waiting of time. Bad. Only for a battery change. Super high price. No More

by IRLORENZO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
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Aug 23, 2022 -

Pearson Nissan Of Ocala responded

Hello - thank you for bringing this to my attention. We apologize that the service took longer than anticipated, and hope we can earn back your trust during your next appointment. Thanks, Nia Orona - Owner Loyalty Manager - (352)622-4111

Helpful
August 21, 2022

Always professional and timely. Isaac Velasquez continues to be a top tier adviser with my best interest as his priority. More

by HOLLYWOOD91203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2022 -

Pearson Nissan Of Ocala responded

We appreciate you leaving Isaac and Pearson Nissan of Ocala your great review! We look forward to assisting you again in the future!

Helpful
August 21, 2022

Always very helpful and trustworthy! This is the only place I will take my vehicle for service. More

by Maria M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the 5 star review, Maria. Hope to see you next time!

Helpful
August 21, 2022

Clean facility, professional assistance, good communications, clean return of vehicle, pleasant experience, waiting room comfortable More

by JHHATCH33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady service administrator was pleasant and professional
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Aug 22, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the high rating and compliments! We look forward to seeing you next time! -Pearson Nissan Of Ocala

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