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Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
4,774 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,774 reviews

April 12, 2023

The sales team was great not impressed with the service center not much help with my older Nissan felt like they really didn’t check it beyond what a computer read very disappointed More

by CLTOLBERT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivo Stuller, Jim Spaulding
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Apr 13, 2023 -

Pearson Nissan Of Ocala responded

It's hard to see that we didn't earn your five stars. If there is anything I can do to improve your experience, I would like to help. Would you please call me at your earliest convenience? Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

April 12, 2023

Ask the GM to sit in the Service waiting room for 3 hours and see if he can identify opportunities for improvement More

by FRADER1
Recommend Dealer
Yes
Employees Worked With
Brian Collins
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Apr 13, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the feedback; I will make sure it gets shared with the appropriate parties on our team. If you have any additional questions or concerns you'd like to discuss, please feel free to contact me directly. Thanks again, Nia Orona - Owner Loyalty Manager - (352)622-4111

April 12, 2023

Disappointed that I had to ask for the special pricing for a brake fluid flush which was clearly advertised on their website. I was told if you don’t ask for the special price, you don’t get it. Given th More

by Mail.gfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Beck
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Apr 26, 2023 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to review your recent experience. We appreciate the feedback and will make sure it is taken into consideration moving forward. If you'd like to discuss any of these concerns further, please feel free to contact me directly at your earliest convenience. Respectfully, Nia Orona - Owner Loyalty Manager - (352)622-4111

April 12, 2023

First time visiting Pearson Nissan. Really liked the professional look of the facility and the attention to detail all of the employees had to my needs. Will be returning for all my s More

by KKT811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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Apr 14, 2023 -

Pearson Nissan Of Ocala responded

We appreciate you taking the time to share your positive experience! We're glad you enjoyed our facility and that our team took great care of your Nissan Pathfinder. We look forward to seeing you again for your future service needs. Thank you for trusting us with your vehicle! - Pearson Nissan of Ocala

April 11, 2023

Great customer service, no sales product pressure Timely and orderly services, waiting room was pleasurable More

by KIMBERLYMEYER345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share this positive feedback! We appreciate you visiting us here at Pearson Nissan of Ocala and hope we have the opportunity to serve you again in the future!

April 10, 2023

Excellent work and fair price very knowledgeable about cars and they always check for recalls when I bring my car in for service. More

by SAWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Apr 13, 2023 -

Pearson Nissan Of Ocala responded

We appreciate this awesome review for our team! We are dedicated to providing excellent service and ensuring your car is running smoothly, and we're glad we succeeded this time! Thank you for being a Pearson Nissan of Ocala customer!

April 08, 2023

Had my oil changed was in and out in no time and the people I talked to where very friendly. More

by DOMIE241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Pearson Nissan Of Ocala responded

We're glad you had a fantastic experience! Thank you for rating Pearson Nissan of Ocala five stars!

April 06, 2023

Really liked Vanessa as my service advisor and the service was very prompt. I was in and out in about an hour for oil change and tire rotate More

by JENLAWSON66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Apr 07, 2023 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! Vanessa & the team appreciate your kind feedback and hope to see you again next time here at Pearson Nissan of Ocala!

April 05, 2023

Stop leaving pink cards am not selling you my car. They are very annoying to me More

by OCALAJOSHUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Apr 07, 2023 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to leave us this feedback; we will make sure it gets passed along to our team. Please don't hesitate to reach out directly if you have any additional questions or concerns. Respectfully, Nia Orona - Owner Loyalty Manager - (352)622-4111

April 05, 2023

Very great service from Kevin in sales, went out of his way to find me the car I wanted ! More

by KARAQUENRUD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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Apr 06, 2023 -

Pearson Nissan Of Ocala responded

We're so glad Kevin could find you the vehicle you were looking for! Thanks for trusting Pearson Nissan of Ocala with your business and please don't hesitate to reach out if there's anything else we can do for you!

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