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Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
4,774 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,774 reviews

April 16, 2023

I went and had my car service done and the employees there were very respectful and had alot of patience when it came to the issues on my car fantastic customer service More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
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Apr 18, 2023 -

Pearson Nissan Of Ocala responded

Nick, we appreciate your five-star review for Pearson Nissan of Ocala! We're glad to hear that our team provided you with excellent customer service during your recent maintenance appointment! Thank you for choosing us, and we hope to see you again in the future.

April 16, 2023

Brian has been very helpful with the options regarding the repair of my vechile while providing knowledgeable information. More

by Kevkeel73
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 18, 2023 -

Pearson Nissan Of Ocala responded

We appreciate your five-star review! It's great to hear that Brian provided helpful and knowledgeable information regarding the repair of your vehicle! Thank you for trusting Pearson Nissan of Ocala with your automotive needs!

April 15, 2023

No pressure dealership. With the best group of employees ever! They accommodate you at the very best of their ability. We have done business with many dealerships over the y More

by JRFERGUSON54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and Brian and many more that I can’t remember there names , Charles Beck
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Apr 17, 2023 -

Pearson Nissan Of Ocala responded

We are grateful for the kind words for our team! We appreciate you being part of our family here and look forward to seeing you again! Thank you! - Pearson Nissan of Ocala

Apr 17, 2023 -

JRFERGUSON54 responded

Kevin in sales was outstanding and has great customer service skills, would buy next vehicle from Kevin with no hesitation. Brian in service walks the talk and he know more than any service technician writing service we have ever met, we have bought seven Nissan vehicles and will buy more. Thanks to Kevin again

April 15, 2023

Cristina was very kind, helpful, she was very knowledgeable I really like her. No The place is very clean More

by HERNANDEZ.LIBIA
Recommend Dealer
Yes
Employees Worked With
Cristina
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Apr 18, 2023 -

Pearson Nissan Of Ocala responded

Hi Libia, We're happy Cristina made this a five-star experience for you! We hope you visit us again soon! Thank you! - Pearson Nissan of Ocala

April 14, 2023

The service staff at Pearson in Nissan is top notch. They care about getting you in and out as efficiently as possible and even a car ride back to work until your car is ready!! More

by TAMMY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do you not remember her name but your female service lady
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Apr 17, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the kind comments about our Pearson Nissan of Ocala service team, Tammy! We appreciate your support and look forward to seeing you next time!

April 14, 2023

The staff at Pearson Nissan is always friendly and professional. They make the process of keeping my car maintained easy and effortless. More

by BAKERBONITA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Report | Print
Apr 17, 2023 -

Pearson Nissan Of Ocala responded

Your kind words have made our day! Thank you for taking the time to share how easy and effortless the process of keeping your car maintained has been! We look forward to serving you in the future! - Pearson Nissan of Ocala

April 14, 2023

Great service over the phone with Jessica, and at rhe dealership with the rest of the sales team. More

by Reyn3545
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
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Apr 14, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback about your experience with Jessica & the Pearson Nissan of Ocala team! We appreciate your support and hope you won't hesitate to reach out if we can be of service again in the future!

April 14, 2023

No son preciso en los diagnósticos, sus scanner no son especificos, a consecuencia de esto el cliente termina pagando mas dinero y regresando nuevamente por la misma situación que fue por vez primera. Nec More

by JCV1483
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

Pearson Nissan Of Ocala responded

Agradecemos que nos informe de esto. Tomamos en serio todos los comentarios y lamentamos que no haya tenido una experiencia positiva. Nuestro objetivo es proporcionar diagnósticos precisos y un servicio de alta calidad en todo momento y nos disculpamos si no cumplimos con sus expectativas. Nos gustaría tener la oportunidad de hablar con usted más acerca de sus inquietudes y ver qué podemos hacer para mejorar su experiencia. Comuníquese cuando tenga la oportunidad. Gracias, Nia Orona - Owner Loyalty Manager - (352)622-4111

April 13, 2023

Service agent, Cristina Rosario, was excellent. She was knowledgeable, courteous and has great communication skills . More

by wgaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
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Apr 13, 2023 -

wgaya responded

Yes

Apr 14, 2023 -

Pearson Nissan Of Ocala responded

Thank you for rating Cristina and Pearson Nissan of Ocala five stars! We hope you visit us next time!

April 13, 2023

It used to be good it is less than good now. People very rude and not concerned More

by Karikelsall
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Peeples
3.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Spaulding, Charles Beck
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Apr 14, 2023 -

Pearson Nissan Of Ocala responded

Thank you for sharing these thoughts. I'm sorry to hear you feel that your recent experiences haven't been up to our usual standards and would like the opportunity to get some additional feedback from you. If you have a moment, would you please contact me directly? Thanks again, Nia Orona - Owner Loyalty Manager - (352)622-4111

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