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Payne Mission Volkswagen Mitsubishi
Mission, TX
73 Reviews
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Showing 73 reviews
April 09, 2012
Service department saturated, they does not help. Never again! They could not reprogram my key in Brownsville and they refuse service in Mission store. Expensive parts. again! They could not reprogram my key in Brownsville and they refuse service in Mission store. Expensive parts. More
by mcallen101
Employees Worked With
Bert
January 24, 2012
This has got to be the worst dealer (Payne mission) i have ever been to. Was looking to purchase a pre owned 2011 volkswagen CC after seeing one in the dealer i decided to purchase it having them run my have ever been to. Was looking to purchase a pre owned 2011 volkswagen CC after seeing one in the dealer i decided to purchase it having them run my credit and approve everything. After everything was done and i was 3/4 signing the contracts they salesperson came in and told me that we couldn't do the deal because the car was sold. After complaining a while i talked to the manager Rene something and OMG this guy is even worse than i could imagine hes like i cant do anything i can ive you a new one at invoice but that's it, you know i cant turn back time. Well his invoice price was 3000 dlls more than what you can get on autotrader also new. 0 customer service, management doesn't care at all about service or at least being nice to the customers, will never set foot on that dealership. 1 day later got a great deal from barrett on a used mercedes. Thanks for nothing Payne. More
by mrchv
Employees Worked With
Rene Used sales manager
July 18, 2011
Second bad experience with this dealership. I bought the vehicle here 5 years ago. The first oil change took over 5 hours despite appointment. Never went back after this horror until today. I bought a 15$ vehicle here 5 years ago. The first oil change took over 5 hours despite appointment. Never went back after this horror until today. I bought a 15$ air filter with my credit card and was treated like a criminal...had to dig my ID out of my bag and when I was aked why the employee told me they need to make sure the card is not stolen in front of several othe customers. NEVER AGAIN. I would rather walk then buy anything from Payne again. More
by bernhardjwolf
Employees Worked With
unknown
