Pauly Toyota

My experience with Pauly Toyota was exceptional, from beginning to end. After finding the car online that I knew I wanted (for an exceptional price, I could add), Paul contacted me immediately and worked beginning to end. After finding the car online that I knew I wanted (for an exceptional price, I could add), Paul contacted me immediately and worked with me to allow me to quickly place a deposit to ensure that I was able to have the time to come look at the vehicle, since it was a 6-hour drive for me to get to the dealership. I'm glad I did, because I am certain it would have been sold before I could make it in. Upon my arrival, they had the vehicle ready to go and it was, if anything, in even better shape than I had hoped. Paul was fantastic to work with and the process was smooth as glass from start to finish. Filling out the paperwork and financing documents with Victor was also incredibly pleasant, which isn't a word I'd usually use to describe filling out paperwork. He graciously even helped me work through a few issues I'd identified with the previous dealer I'd gone through once we were done with the documentation for my new vehicle. At no point was I pressured to do anything, and both gentlemen were profoundly polite and respectful. I never thought I'd actually find what I was looking for all the way in Illinois, but I'm glad I looked, because what I found completely blew away all my expectations. More

An experience I won’t forgot, the service that me and my family received was great and fun. For my being my first time in a place like that and purchasing my first car it was an amazing first experience, th family received was great and fun. For my being my first time in a place like that and purchasing my first car it was an amazing first experience, thanks to Bob!!! More

Paul was absolutely amazing as was everyone we interacted with. They made the car buying process exceptionally easy. Would highly recommend Paula Toyota and Paul for anyone considering a car purchase! with. They made the car buying process exceptionally easy. Would highly recommend Paula Toyota and Paul for anyone considering a car purchase! More

Outstanding experience with Bob - 2020 Prius Bob was so straightforward and thoughtful, helping us purchase a 2020 Prius with all the features we were looking for. He gave us an outstanding price Bob was so straightforward and thoughtful, helping us purchase a 2020 Prius with all the features we were looking for. He gave us an outstanding price and was a pleasure to work with. He took all necessary precautious associated with COVID and made the car buying process not only speedy, affordable, and courteous but also safe. Thank you Bob!! More

So thankful for Bob Langenberg! My husband and I were tasked by my 75 y/o mom to find her a car at the right price, only we live in a different state! Out of 9 different dealers, Bob was willing to talk tasked by my 75 y/o mom to find her a car at the right price, only we live in a different state! Out of 9 different dealers, Bob was willing to talk and negotiate via email/text (a few wouldn't even quote a price without us coming in). He was patient and kind with us and after my mom went in to pay and pick up her car, she agreed with our assessment--he even took the time to help her connect her cell phone to the car. If you want a no-pressure salesperson that's willing to do the work, ask for Bob! More

Purchase of a Certified 2015 Avalon 08/01/2020 My wife and I agree that Bob Langenberg is the best informed, and most straight forward car salesperson we have ever worked with. Thoughtful, courteo My wife and I agree that Bob Langenberg is the best informed, and most straight forward car salesperson we have ever worked with. Thoughtful, courteous, attentive to details and to our particular purchasing situation and needs. The most pleasant purchasing experience in our 50 plus years of car buying.. we were able to drive home in a great car confident that we had been treated with respect and had chosen the right dealership. We will definitely,,as the occasions arise, recommend your dealership and Bob in particular to all our friends. Jane and Greg Lindsay More

Had a good experience. Did a dealer trade to get the color and options we wanted. I think we got a decent deal. But you’re talking to a sceptic who always thinks there’s more. color and options we wanted. I think we got a decent deal. But you’re talking to a sceptic who always thinks there’s more. More

One of the best experience I’ve had car shopping in a long time. Salesman, sales manager, finance and after market manager all were awesome. Willing to bargain and be fair. I would highly recommend P long time. Salesman, sales manager, finance and after market manager all were awesome. Willing to bargain and be fair. I would highly recommend Pauly!!!! More

No nonsense older salesman Bob Langenberg is a old soul salesman that gives it to you straight without the hard sell. He keeps it simple and real so that you don't feel like yo Bob Langenberg is a old soul salesman that gives it to you straight without the hard sell. He keeps it simple and real so that you don't feel like you're having the wool pulled over your eyes. He's knowledgeable about the product he's selling but again without the sales pressure. If you go to Pauly Toyota I suggest you give Bob a try, I think you'll like his approach. More

Never Meant to Buy a Car Today Based on my past experience with salesmen of all consumer products, I believe that I am in that group of who feel the same about the honesty and integ Based on my past experience with salesmen of all consumer products, I believe that I am in that group of who feel the same about the honesty and integrity of the car salesman. I have been taken for granted by several salesmen of all types through the years and have learned not to trust them. But on 2/27/2020 all of that changed while waiting for my 2010 Camry LE to be serviced at Pauly Toyota in Crystal Lake. I had an early morning appointment for service and was in at 7:00 am that day. Since I had some time to waste while my car was being worked on, I took the opportunity to look around the showroom before the sales staff came in for the day. I had been looking to replace my 2010 (purchased in 2009) for about a year because the resale value was getting low now; but just haven’t really found anything to convince me to do it until I saw the white 2016 Camry SE sitting on the showroom floor for sale. It was just what I wanted and the price was right. The SE is a little more sporty and is an upgrade in years from my LE, the color was white with black and gray interior, came with a great warranty, and I felt very comfortable in it, but most of all it was affordable. Well now that I decided to buy the car, I had to find a salesman I thought I could trust to be honest with me. In walks Pepe Perea – the salesman who would change my day (for the better). Immediately I felt his humble, honest, and friendly personality. This was the guy I was going to buy my new car from, but I didn’t know that yet. I was not in there to buy a car, just waiting for my car to be serviced. I asked him to just run his best deal if I were to buy and give me the ‘bottom line’ number of what my payment would be. He did the typical salesman’s dance going from office to office getting approval and the best deals (like they all do) he could from his superiors. But, something was different about his approach and demeanor that I can’t explain. All I know is that I am so glad he was there and helped me get the best deal I feel I could have gotten and that I hope if I ever have to buy another vehicle it will be from him or someone just like him. Thank you, Pepe, for treating me with respect and honesty. If you are shopping for a new car, I strongly encourage you to go to Pauly Toyota, Crystal Lake (next to the WalMart) going South on Rt. 31 and ask for Pepe Perea. His hours are: Mon, Tue, Fri, Sat. 9-5; Wed by appointment; Thurs 1-9. He will do everything and anything for you to drive home in a new vehicle that you will be driving in for years to come. Respectfully submitted, Barb Skow Crystal Lake More