Pauly Toyota
Crystal Lake, IL
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Bought my Prius today. Came in at 5:30pm and left at 6:15pm. The sales person was Bob. I spent 15 mins test driving and going over the car. The rest of the time was signing papers with victor. This is a 6:15pm. The sales person was Bob. I spent 15 mins test driving and going over the car. The rest of the time was signing papers with victor. This is a old school dealership that doesn’t push you to drive, matter fact they trust me to even go home and think about it. More
My experience with Pauly Toyota was exceptional, from beginning to end. After finding the car online that I knew I wanted (for an exceptional price, I could add), Paul contacted me immediately and worked beginning to end. After finding the car online that I knew I wanted (for an exceptional price, I could add), Paul contacted me immediately and worked with me to allow me to quickly place a deposit to ensure that I was able to have the time to come look at the vehicle, since it was a 6-hour drive for me to get to the dealership. I'm glad I did, because I am certain it would have been sold before I could make it in. Upon my arrival, they had the vehicle ready to go and it was, if anything, in even better shape than I had hoped. Paul was fantastic to work with and the process was smooth as glass from start to finish. Filling out the paperwork and financing documents with Victor was also incredibly pleasant, which isn't a word I'd usually use to describe filling out paperwork. He graciously even helped me work through a few issues I'd identified with the previous dealer I'd gone through once we were done with the documentation for my new vehicle. At no point was I pressured to do anything, and both gentlemen were profoundly polite and respectful. I never thought I'd actually find what I was looking for all the way in Illinois, but I'm glad I looked, because what I found completely blew away all my expectations. More
An experience I won’t forgot, the service that me and my family received was great and fun. For my being my first time in a place like that and purchasing my first car it was an amazing first experience, th family received was great and fun. For my being my first time in a place like that and purchasing my first car it was an amazing first experience, thanks to Bob!!! More
Paul was absolutely amazing as was everyone we interacted with. They made the car buying process exceptionally easy. Would highly recommend Paula Toyota and Paul for anyone considering a car purchase! with. They made the car buying process exceptionally easy. Would highly recommend Paula Toyota and Paul for anyone considering a car purchase! More
Outstanding experience with Bob - 2020 Prius Bob was so straightforward and thoughtful, helping us purchase a 2020 Prius with all the features we were looking for. He gave us an outstanding price Bob was so straightforward and thoughtful, helping us purchase a 2020 Prius with all the features we were looking for. He gave us an outstanding price and was a pleasure to work with. He took all necessary precautious associated with COVID and made the car buying process not only speedy, affordable, and courteous but also safe. Thank you Bob!! More
So thankful for Bob Langenberg! My husband and I were tasked by my 75 y/o mom to find her a car at the right price, only we live in a different state! Out of 9 different dealers, Bob was willing to talk tasked by my 75 y/o mom to find her a car at the right price, only we live in a different state! Out of 9 different dealers, Bob was willing to talk and negotiate via email/text (a few wouldn't even quote a price without us coming in). He was patient and kind with us and after my mom went in to pay and pick up her car, she agreed with our assessment--he even took the time to help her connect her cell phone to the car. If you want a no-pressure salesperson that's willing to do the work, ask for Bob! More
Purchase of a Certified 2015 Avalon 08/01/2020 My wife and I agree that Bob Langenberg is the best informed, and most straight forward car salesperson we have ever worked with. Thoughtful, courteo My wife and I agree that Bob Langenberg is the best informed, and most straight forward car salesperson we have ever worked with. Thoughtful, courteous, attentive to details and to our particular purchasing situation and needs. The most pleasant purchasing experience in our 50 plus years of car buying.. we were able to drive home in a great car confident that we had been treated with respect and had chosen the right dealership. We will definitely,,as the occasions arise, recommend your dealership and Bob in particular to all our friends. Jane and Greg Lindsay More
Had a good experience. Did a dealer trade to get the color and options we wanted. I think we got a decent deal. But you’re talking to a sceptic who always thinks there’s more. color and options we wanted. I think we got a decent deal. But you’re talking to a sceptic who always thinks there’s more. More
One of the best experience I’ve had car shopping in a long time. Salesman, sales manager, finance and after market manager all were awesome. Willing to bargain and be fair. I would highly recommend P long time. Salesman, sales manager, finance and after market manager all were awesome. Willing to bargain and be fair. I would highly recommend Pauly!!!! More
No nonsense older salesman Bob Langenberg is a old soul salesman that gives it to you straight without the hard sell. He keeps it simple and real so that you don't feel like yo Bob Langenberg is a old soul salesman that gives it to you straight without the hard sell. He keeps it simple and real so that you don't feel like you're having the wool pulled over your eyes. He's knowledgeable about the product he's selling but again without the sales pressure. If you go to Pauly Toyota I suggest you give Bob a try, I think you'll like his approach. More