Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pauly Toyota
Crystal Lake, IL
160 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 15, 2026
0/5 stars.
Sold me a used 2020 Chevy for $11k, proceeded to have MAJOR issues 1-2 months after owning it. Ended up leaving me stranded on the side of the road,
More
by jfarina1031
Employees Worked With
Jeff Balcer, Russ, Mike Pauly , Mike Pauly
May 14, 2026
30 miles after purchasing a 2015 Jeep the check engine
light came on. Called salesman and he told me to get a price on replacing o2 sensors and let him know. Tried to call him and left a message to call
More
by dlhemsley
Employees Worked With
Mike Pauly
November 04, 2025
Do yourself a favor and don't take your vehicle to the
service department. Their technicians don't know how to do anything but read the codes off the computer. With a vehicle that is less than 2 years old
More
by WVH
Employees Worked With
Justin Martinez
