Pauly Toyota
Crystal Lake, IL
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Robert Langenberg is our salesperson who worked with me and my wife and assisted us in ordering the make and model minivan that best suited our needs. He is honest and was helpful in every respect of our t and my wife and assisted us in ordering the make and model minivan that best suited our needs. He is honest and was helpful in every respect of our transactions with the dealership. He communicated regularly with us regarding delivery of the vehicle. I look forward to working with him and other representatives from the dealership as my wife and I continue to need to gain a better understanding of the many electronic and safety features of our new Sienna van. More
My wife and I were surprised how easy going the process for purchasing our Toyota Highlander. Bob Langenburg was honest and very helpful throughout. We are so glad we stopped in at Pauly Toyota. Their cult for purchasing our Toyota Highlander. Bob Langenburg was honest and very helpful throughout. We are so glad we stopped in at Pauly Toyota. Their culture is helpful and easygoing . We did not feel pressured. Thanks Bob! More
The only Toyota dealership around Chicago that didn't have upcharge over MSRP for a hybrid. Bob Langenberg was great, extremely honest, great commucation and customer care overall. The best experience I have upcharge over MSRP for a hybrid. Bob Langenberg was great, extremely honest, great commucation and customer care overall. The best experience I have had with a car dealer in my life. The whole culture that the owner has established at this business is focused on the customer and making sure that all services and products are provided with complete transparency and no pressure. More
Tom H. was great to work with at Pauly Toyota. I waited 8 months for my allocation for a Venza and it was definitely worth the wait. Tom kept me updated p was great to work with at Pauly Toyota. I waited 8 months for my allocation for a Venza and it was definitely worth the wait. Tom kept me updated periodically during that time and and the buying experience was honest, transparent and hassle-free. So nice to have a dealership that doesn't add market adjustments and or loaded port installed accessories to force on the customer. Victor S. in the Finance office completed the transaction in a hassle-free and kind manner. My daughter and I enjoyed the entire experience at Pauly Toyota. Kudos to this entire dealership. Thank You! More
Bob L was incredible to work with at Pauly Toyota. There was a waiting list for new Sienna's, but Bob kept us informed along the way with regular updates. The vehicle came in and the buying process w There was a waiting list for new Sienna's, but Bob kept us informed along the way with regular updates. The vehicle came in and the buying process was hassle free. We never felt any pressure and everyone was excellent to work with, professional, and polite. We would highly recommend! More
We placed an order for a Sienna with the expectation of waiting about a year for it to come in. We ended up waiting about 15 months, and Bob kept us apprised of our status the entire time and answered any waiting about a year for it to come in. We ended up waiting about 15 months, and Bob kept us apprised of our status the entire time and answered any questions that we had. When the vehicle came in, the purchasing process was smooth. Donna in Finance was great to work with as well as Bob. Would certainly return to purchase another car in the future. More
Bob L. was great to deal with at Pauly Toyota. He provided regular updates on the arrival of the vehicle and provided a hassle-free buying experience. was great to deal with at Pauly Toyota. He provided regular updates on the arrival of the vehicle and provided a hassle-free buying experience. More
Purchasing a car can be a very stressful experience, but Bob made the purchase of my new Toyota Camry TRD so much easier and painless! He is very genuine and always has your best interest in mind. If you’re Bob made the purchase of my new Toyota Camry TRD so much easier and painless! He is very genuine and always has your best interest in mind. If you’re looking for someone you can trust and rely on for such an important purchase, ask for Bob. More
My wife and I was looking for a 2023 4RUNNER TRD OFF-ROAD PREMIUM with very specific options. Bob Langenber was my sales consultant, he helped me get everything I wanted when I ordered it. He kept me inform PREMIUM with very specific options. Bob Langenber was my sales consultant, he helped me get everything I wanted when I ordered it. He kept me informed through out the process. Would highly recommend this dealership to everyone I know. No markups or hidden fees. Also their financing people are top notch. Thank you Bob L for all your help! More