Pauly Toyota

Poor communication, ethically challenged sales staff, underwhelming arrogance of salesman, etc. Make sure to make them give everything in writing, their words mean nothing. Left messages after purchased underwhelming arrogance of salesman, etc. Make sure to make them give everything in writing, their words mean nothing. Left messages after purchased of issues, but no calling back. Continued high pressure sales pitch, with no after service. I purchased 2 card from them and was going to purchase another. But, no more business with Pauly Toyota. They are give car salesmen bad reputation run for the money. More

Having purchased my last new car from Pauly I was surprised at how rude and arrogant salesmen have become lately. I chalk it up to the current supply crisis in Toyota hybrids. Rather than be empathe surprised at how rude and arrogant salesmen have become lately. I chalk it up to the current supply crisis in Toyota hybrids. Rather than be empathetic to the difficulty locating new hybrids, salesmen behave like they are doing you a big favor, are demanding and insolent to potential customers. Pauly has been abysmal. The following is what the internet salesman Steve Robbins wrote to me when I was inquiring yet again about stock in hybrids: "Hi Fred / Gray Robert, "Please either setup time to come in and we can talk about all your options. Or stop emailing in diffrent vehicles and we can part friends. It your choice." Thanks Steve Okay, you judge for yourself if this is the way you would like to be treated by a car salesman? BTW, consider the level of grammar and spelling from a representative of a car dealership. If a salesman can not write in complete sentences or spell correctly do you trust them to be professional in helping you to procure a car? More

I should have read the reviews before I interacted with this dealership. Communication on purchase of a 2006 Toyota Sienna, was poor at best with Paul LeRose. He is a very poor communicator. I was ready this dealership. Communication on purchase of a 2006 Toyota Sienna, was poor at best with Paul LeRose. He is a very poor communicator. I was ready to leave from home to purchase this vehicle this morning after two weeks of interaction with him, thank God I did call, since we were 2 1/2 hours away. They sold the car as I called. He told me yesterday, he would call me back in 20 minutes, I waited all afternoon and he kept giving me the excuse that the used car manager was talking to some people from Toyota and he couldn't talk to him about my question. He is a terrible salesman to deal with. Now I wouldn't believe anything he said about anything! including the vehicle that I was sold on!!!! More

We bought a used Sienna here in 2024. We got what we wanted; the representative did his best to find the best option for us. The price was reasonable; the car was well-prepared, cleaned, We got what we wanted; the representative did his best to find the best option for us. The price was reasonable; the car was well-prepared, cleaned, and checked. We recommend this dealership and likely will buy more cars here. More

Recently bought a 2024 Rav4 Hybrid from Pauly and it was the easiest car buying process I've ever experienced. Bob Langenberg is like your friendly neighbor who goes out of his way to help you out. There wa the easiest car buying process I've ever experienced. Bob Langenberg is like your friendly neighbor who goes out of his way to help you out. There was no pressure, no upselling, no "I have to check with the sales manager theatrics." The entire process was straight forward and I could not be happier with the purchase. More

I had a fantastic experience at Pauly Toyota while purchasing a used Toyota Camry with my mom. We visited early on a Thursday and were assisted by Bob, a transparent and friendly salesman who uses a 4 purchasing a used Toyota Camry with my mom. We visited early on a Thursday and were assisted by Bob, a transparent and friendly salesman who uses a 42" TV so customers can easily see all the details. The final price matched the online finance calculator, ensuring no surprises. Overall, a highly recommendable dealership for anyone interested in a Toyota. Make sure to ask for Bob—you won't be disappointed! More

Bob and Jeff at Pauly Toyota truly went above and beyond to ensure an exceptional car-buying experience. What stood out the most was their fairness; they were transparent about pricing and ensured there we to ensure an exceptional car-buying experience. What stood out the most was their fairness; they were transparent about pricing and ensured there were no hidden fees or surprises. Their attentiveness throughout the process, promptly addressing any questions or concerns, made me feel valued as a customer. I highly recommend Bob and Jeff at Pauly Toyota for their professionalism, fairness, and attentive service. More

I bought a used RAV4 this week and had a great experience. I worked with Bob Langenberg and he was GREAT! He called me to follow up to see how I like the car and to see if I had questions. I got a experience. I worked with Bob Langenberg and he was GREAT! He called me to follow up to see how I like the car and to see if I had questions. I got a good deal and I was treated well. Go see Bob if you want a used car!! More

Bob Langenberg was great! He really made me confident that I was making the right choice. Very helpful. He really made me confident that I was making the right choice. Very helpful. More

I was not looking forward to the car buying process but our salesman Bob Langenberg was great! He is friendly, positive, knowledgeable and not the stereotypical car salesman at all. I would definitely work our salesman Bob Langenberg was great! He is friendly, positive, knowledgeable and not the stereotypical car salesman at all. I would definitely work with him again and not hesitate to refer friends or family to him. In finance Victor was equally great explaining the warranty options with no pressure to buy anything we didn’t want. My car buying expectations were far exceeded. If you are looking to buy a car make an appointment at Pauly to talk to Bob. More