Paul Moak Subaru

Needed regular service on my Outback. Called and immediately got quick appt. Car serviced on record time. Remain very happy with this dealership, Called and immediately got quick appt. Car serviced on record time. Remain very happy with this dealership, More

Every service I’ve done has been thorough and they are very knowledgeable about their vehicles. They love their product and what they do. Rare these days. very knowledgeable about their vehicles. They love their product and what they do. Rare these days. More

Working with Morgan — great! Only regular maintenance so far. All good. Found a “swamp dragon” in my grill. Lol Only regular maintenance so far. All good. Found a “swamp dragon” in my grill. Lol More

Nice and helpful staff and quick service. Sales and service staff both treat customers right. Sales and service staff both treat customers right. More

Got my car in and out quickly for service. They are the best, and would highly recommend them. They are the best, and would highly recommend them. More

The people that work in sales and service have always provided excellent customer service. I live about 100 miles away, but I will drive the extra distance to work with this dealership provided excellent customer service. I live about 100 miles away, but I will drive the extra distance to work with this dealership More

Love this dealership. They just worked so hard to get the car fixed then get me back on the road. Cannot say enough good things about them. Will be back They just worked so hard to get the car fixed then get me back on the road. Cannot say enough good things about them. Will be back More

Straightforward, honest, and knowledgeable. Daniel did a great job walking me through my options and the buying process. Daniel did a great job walking me through my options and the buying process. More

Worst customer service ever. My car was in the shop 4 days for a new battery and oil change. Customer service clerk had a major attitude My car was in the shop 4 days for a new battery and oil change. Customer service clerk had a major attitude More

The service department is very rude and condescending. Every time I’ve had my vehicle in for service, I’ve had to contact them repeatedly to find out the status of my vehicle. They take no consideration Every time I’ve had my vehicle in for service, I’ve had to contact them repeatedly to find out the status of my vehicle. They take no consideration for customers having to pay for rental vehicles and the smallest of tasks take over a week, during which time, they will not attempt to contact you to update you. If you complain to the service manager, he vehemently defends his service staff. If you complain to the general manager, he blames it on them having a bad day. The service department is the sole reason I won’t buy a Subaru. They are the only local dealer and I won’t subject myself or family to such treatment. More