
Paul Moak Honda
Jackson, MS
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864 Reviews of Paul Moak Honda
The salesman was very friendly and tried very hard to get the best deal possible for me. I really enjoyed the entire process and it didn't seem to be be as much of a hassel as I remembered my last car purch the best deal possible for me. I really enjoyed the entire process and it didn't seem to be be as much of a hassel as I remembered my last car purchase experience to be. Alex even came to pick up my car to have the running boards installed, so I didn't even have to take it in for the addition. I feel that they go out of their way to help the customer and the friendly enviorment was a welcomed change from what I've dealt with in the past at other dealerships. More
We met Don looking for a cash for clunkers car about 6 months ago. He made such an impression that when I was looking for a car 6 months later we remembered that we wanted to do business with him. I tol months ago. He made such an impression that when I was looking for a car 6 months later we remembered that we wanted to do business with him. I told him what I was looking for and he went out of his way to bring a price down on a car that I am very satisfied with. We treated each other with a mutual respect. Afterward, I left my garage door opener in my car that I traded in and it became a full dealership effort to get it from the off-site detail shop. Everyone was very friendly and showed concern in helping me get it back. More
I STARTED DEALING WITH "PAUL MOAK HONDA" IN DEC.'05. THEY HAVE ALWAYS BEEN VERY FRIENDLY,KNOWLEDGABLE AND PROMPT. THIS HAS NOT BEEN THE USUAL EXPERIENCE THAT I HAVE HAD IN THE PAST WITH AUTO DEALERSHIPS. THE HAVE ALWAYS BEEN VERY FRIENDLY,KNOWLEDGABLE AND PROMPT. THIS HAS NOT BEEN THE USUAL EXPERIENCE THAT I HAVE HAD IN THE PAST WITH AUTO DEALERSHIPS. THEY HAVE REPLACED ITEMS THAT HAVE BEEN ON "RECALL" BY THE HONDA FACTORY. WHEN ANY OF MY FRIENDS OR NEIGHBORS ASK ABOUT INFO ON GOOD "HONDA SERVICE", I RECOMMEND "PAUL MOAK HONDA" TO THEM. MY WIFE PURCHASED AN '07 HONDA CIVIC FROM ANOTHER DEALERSHIP. BEFORE WE PURCHASED THIS CAR WE ASKED PAUL MOAK FOR INFO ON THIS CAR AND THEY ASSISTED IMMEDIATELY. THEY HAD INFO ON THIS AUTO IN THEIR SERVICE DATA BASE. WE PURCHASED THIS CAR AND BROUGHT IT TO PAUL MOAK FOR SERVICE. More
First the bad news. The service department. While it is not bad they could be a little quicker to greet arrivals. I have had to go inside and look for someone to check my car in for repair. Also, they have not bad they could be a little quicker to greet arrivals. I have had to go inside and look for someone to check my car in for repair. Also, they have certain mileage service recommendations that are different than what Honda requires. That can be confusing to the customer. Now, the good news. Charlie Waite has been my salesman for many years and I have owned several CRV's and am currently leasing an Accord. I have the utmost confidence that he is being fair about pricing and ALWAYS treats me like the "good" customer I am. That goes a LONG way when I start to consider buying/leasing a new vehicle. More
I located the vehicle I bought on the internet, talked with the salesman over the phone once, then drove down (200 miles away) one Saturday afternoon, bought the vehicle, and drove home. It was so simpl with the salesman over the phone once, then drove down (200 miles away) one Saturday afternoon, bought the vehicle, and drove home. It was so simple--no hassle, no bickering over price. Simplest vehicle purchase I've ever made. Betty Hearn More
The entire sales team was great to work with and made my car buying experience very positive. The salesperson was knowledgable about the vehicle I was interested in and I felt that I received a fair price. car buying experience very positive. The salesperson was knowledgable about the vehicle I was interested in and I felt that I received a fair price. I would certainly recommend this dealership to others. More
My family has bought 3 cars from Paul Moak (Accord, Ridgeline and Subaru Forester), and we have been pleased with all of them. We drive our cars for about a decade, and we have never had problems with Ridgeline and Subaru Forester), and we have been pleased with all of them. We drive our cars for about a decade, and we have never had problems with any of these vehicles. The sales and service staff at Paul Moak are friendly and professional. I would highly recommend Paul Moak Honda to anyone. More
I have been a longtime Paul Moak customer, mostly due to the friendly atmosphere that has been created at their dealerships. It's not your normal car dealership for sure. While I have historically been a Ho the friendly atmosphere that has been created at their dealerships. It's not your normal car dealership for sure. While I have historically been a Honda customer, I have even begun looking at their Volvo dealership recently. I still price around to make sure I'm getting the best deal - but all else equal, I choose Paul Moak. More
I've bought 3 new Accords at Paul Moak, a 99, an 07 for me and an 08 for my wife. When I get another car, I'm sure it'll be a Honda from Paul Moak. All my service work is done here. I see them pretty often me and an 08 for my wife. When I get another car, I'm sure it'll be a Honda from Paul Moak. All my service work is done here. I see them pretty often. What more can I say. I'm 72 years old and have bought a few cars. This is the best dealership, in all areas, that I've ever done business with. This is one friendly, competent, dedicated bunch!! More
The employees are personable and professional from the Service Manager who checks you in to the Parts Dept. manager, the cashier and the tech who services your vehicle. The service department accurately e Service Manager who checks you in to the Parts Dept. manager, the cashier and the tech who services your vehicle. The service department accurately estimates the time it will take to service the vehicle and the final bill is extremely close to the estimate for the service. The service department informs you if the job will take longer than estimated. Twice I have thought the vehicle needed an alignment. The service tech checked tire wear and test drove the car and reported you don't need an alignment now. More