Paul Moak Honda

I have dealt with this company for years in the GM area and now in the Honda area. I could not be happier with the service I have received and also the sales division when I purchased the car in April, 20 and now in the Honda area. I could not be happier with the service I have received and also the sales division when I purchased the car in April, 2007. The service department is to be commended for their courtesy, kindness, friendliness, professionalism, and etc. Everyone at this dealership is of the highest caliber and it shows in the length of their service with this locally owned business. My car went in for a scheduled maintenance and a problem was discovered. The service manager and technician explained the problem in terms I could understand and were very patience with me. I recommend this dealership whenever the occasion arises. More

These are great people. Paul Moak greeted me when I go out of the car. The service manager buffed out a spot for me - no charge!! The ladies are great. They always ask about my family and asked to see out of the car. The service manager buffed out a spot for me - no charge!! The ladies are great. They always ask about my family and asked to see pictures of my granddaughters. The waiting area is great - cable TV, USA Today and magazines. More

Paul Moak is the ONLY place I will take my car for service, from oil changes to repairs. I thoroughly trust them to be honest and give me the best value and service. Jeff always goes the extra mile to service, from oil changes to repairs. I thoroughly trust them to be honest and give me the best value and service. Jeff always goes the extra mile to ensure that everything is working properly, and alerts us to any recalls or other issues that could apply to us. I recommend Paul Moak to anyone I know who owns a Honda vehicle. More

I was very pleased with the low pressure approach that Lawrence used. I don't like to be called over and over. He answered our questions and took care of our requests. ie.- replaced damaged tire, obtai Lawrence used. I don't like to be called over and over. He answered our questions and took care of our requests. ie.- replaced damaged tire, obtained new floor mats for the vehicle, etc. I would probably use this dealership again in the future. More

I came in the dealership for a service issue, upset about honda's parts warranty. I acted out a bit; however, Mr. Viberg kept his cool and went out of his way to answer my concerns and resolve the issue. N honda's parts warranty. I acted out a bit; however, Mr. Viberg kept his cool and went out of his way to answer my concerns and resolve the issue. Not only did Mr. Viberg resolve the issue but bent over backwards to make me feel good about returning to Paul Moak as a customer. I seldom take the time to write good reviews, but knew this was one of those times when 100% good customer service needed to be recognized. Thanks Mr. Viberg. More

The salesman was very friendly and tried very hard to get the best deal possible for me. I really enjoyed the entire process and it didn't seem to be be as much of a hassel as I remembered my last car purch the best deal possible for me. I really enjoyed the entire process and it didn't seem to be be as much of a hassel as I remembered my last car purchase experience to be. Alex even came to pick up my car to have the running boards installed, so I didn't even have to take it in for the addition. I feel that they go out of their way to help the customer and the friendly enviorment was a welcomed change from what I've dealt with in the past at other dealerships. More

We met Don looking for a cash for clunkers car about 6 months ago. He made such an impression that when I was looking for a car 6 months later we remembered that we wanted to do business with him. I tol months ago. He made such an impression that when I was looking for a car 6 months later we remembered that we wanted to do business with him. I told him what I was looking for and he went out of his way to bring a price down on a car that I am very satisfied with. We treated each other with a mutual respect. Afterward, I left my garage door opener in my car that I traded in and it became a full dealership effort to get it from the off-site detail shop. Everyone was very friendly and showed concern in helping me get it back. More

I STARTED DEALING WITH "PAUL MOAK HONDA" IN DEC.'05. THEY HAVE ALWAYS BEEN VERY FRIENDLY,KNOWLEDGABLE AND PROMPT. THIS HAS NOT BEEN THE USUAL EXPERIENCE THAT I HAVE HAD IN THE PAST WITH AUTO DEALERSHIPS. THE HAVE ALWAYS BEEN VERY FRIENDLY,KNOWLEDGABLE AND PROMPT. THIS HAS NOT BEEN THE USUAL EXPERIENCE THAT I HAVE HAD IN THE PAST WITH AUTO DEALERSHIPS. THEY HAVE REPLACED ITEMS THAT HAVE BEEN ON "RECALL" BY THE HONDA FACTORY. WHEN ANY OF MY FRIENDS OR NEIGHBORS ASK ABOUT INFO ON GOOD "HONDA SERVICE", I RECOMMEND "PAUL MOAK HONDA" TO THEM. MY WIFE PURCHASED AN '07 HONDA CIVIC FROM ANOTHER DEALERSHIP. BEFORE WE PURCHASED THIS CAR WE ASKED PAUL MOAK FOR INFO ON THIS CAR AND THEY ASSISTED IMMEDIATELY. THEY HAD INFO ON THIS AUTO IN THEIR SERVICE DATA BASE. WE PURCHASED THIS CAR AND BROUGHT IT TO PAUL MOAK FOR SERVICE. More

First the bad news. The service department. While it is not bad they could be a little quicker to greet arrivals. I have had to go inside and look for someone to check my car in for repair. Also, they have not bad they could be a little quicker to greet arrivals. I have had to go inside and look for someone to check my car in for repair. Also, they have certain mileage service recommendations that are different than what Honda requires. That can be confusing to the customer. Now, the good news. Charlie Waite has been my salesman for many years and I have owned several CRV's and am currently leasing an Accord. I have the utmost confidence that he is being fair about pricing and ALWAYS treats me like the "good" customer I am. That goes a LONG way when I start to consider buying/leasing a new vehicle. More

I located the vehicle I bought on the internet, talked with the salesman over the phone once, then drove down (200 miles away) one Saturday afternoon, bought the vehicle, and drove home. It was so simpl with the salesman over the phone once, then drove down (200 miles away) one Saturday afternoon, bought the vehicle, and drove home. It was so simple--no hassle, no bickering over price. Simplest vehicle purchase I've ever made. Betty Hearn More