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Paul Moak Honda

Jackson, MS

4.8
857 Reviews

802 Harding St.

Jackson, MS

39202

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857 Reviews of Paul Moak Honda

January 28, 2025

Very Friendly all my questions were answered. I had a great experience thank you Samantha ! More

by tammy smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jan 31, 2025 -

Paul Moak Honda responded

Hi Tammy, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2025

Friendly place to buy and service your car spend less time on services.thanks you all for you time More

by Dansab_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin, Betty Brewer
Feb 01, 2025 -

Paul Moak Honda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2025

I bought parts that I ended up not needing,took them back today,and was told that I couldn’t get my money back,like $400 so I’m stuck with parts I dnt need..SHAME ON PAUL MOAK PARTS DEPT.but I guess it’s abo More

by kinshahughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Thompson, Kevin McDonald, Michael "Mo" James
Feb 01, 2025 -

Paul Moak Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to John Scarbrough our General Manager at 601-360-2120. when you can so we can address this situation directly. Thank you and have a great day.

January 18, 2025

Professional, trustworthy and organized. Recommended often to people in market for car-dependable in keeping customer informed when and what vehicle needs More

by alrojohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jan 20, 2025 -

Paul Moak Honda responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

January 16, 2025

They serviced my vehicle for a recall on the fuel pump. It was done in a professional and timely manner. More

by meandkyla2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Feb 01, 2025 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2025

Please tell me why y'all no longer offer shuttle service? ?? Not every customer has an option for someone to pick them up nor can we sit and wait all day when there's a backup of vehicles from previous day w More

by gar10477
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jan 19, 2025 -

Paul Moak Honda responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to Please contact John Scarbrough, General Manager, at 601-360-2120 when you have a chance. Thank you, and we look forward to hearing from you.

January 05, 2025

Mrs Samantha is the best! Best personality a customer services a person can have. Thank you so much!! More

by Sherry jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jan 06, 2025 -

Paul Moak Honda responded

Hi Sherry, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

I have not been to the dealer in 8 years and needed to have a repair done that day. I arrived at 8am and found the process well organized and systematic. Staff was efficient, friendly and most importantly More

by Esmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin
Jan 06, 2025 -

Paul Moak Honda responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2025

I recently bought a new car from Paul Moak. From that experience, I now plan to use Paul Moak for all future car purchases. The process was easy and all of employees were very nice, respectful More

by Wfheardbill5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil, Jerome Williams
Jan 04, 2025 -

Paul Moak Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Paul Moak Honda. We hope you have a great day!

December 31, 2024

My wife and I had five Hondas before the one we have now. All six of them came from Paul Moak Honda because at every contact everyone at Paul Moak Honda has been exemplary. They have been professional, frien More

by stanleygraham48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Viberg, Samantha Creel, DiAnn Boykin, Betty Brewer, Kathleen McNeil, Mary Brown
Jan 04, 2025 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

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