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Paul Moak Honda

Jackson, MS

4.8
847 Reviews

802 Harding St.

Jackson, MS

39202

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847 Reviews of Paul Moak Honda

December 12, 2024

My experience has been extremely good. Samantha and DiAnn are great and I want Jeff to do all my future service work. More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, DiAnn Boykin, Jeff Klein, Betty Brewer
Dec 14, 2024 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

Recently I had a tire problem. The Honda emergency service responded quickly on a Friday night for temporary help, and Paul Moak completed the necessary work expeditiously Saturday More

by rhodenrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin, Alex Lewis
Dec 13, 2024 -

Paul Moak Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

December 07, 2024

Dealership is tops and I appreciate the personal touch in helping someone coming in needing assistance with service, particularly a service callback for a newly purchased vehicle. Thanks to all of you! More

by pigmom84
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin, Betty Brewer
Dec 12, 2024 -

Paul Moak Honda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2024

Hello, I received a recall letter from Honda, I brought my Honda civic in to get the fuel pump replaced. They replaced my fuel pump and I left. The next day my engine light came on and I drove to my me More

by harryj0485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Creel
Dec 08, 2024 -

Paul Moak Honda responded

Hi Harry, we regret to hear that you had this experience with us. Our General manager, John Scarbrough would really like to speak with you more regarding this matter. Please reach out to us at 601-360-2120. We look forward to hearing from you.

December 05, 2024

Excellent service and always friendly. Took my car in for oil change and to service a recall and service was performed same day. They even apologized for taking as long as it did becau More

by Davidb.jaxms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin
Dec 08, 2024 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 04, 2024

Easy to work with. The entire process went very smoothly. I would recommend them to anyone. More

by Timcholland7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil, Jerome Williams
Dec 06, 2024 -

Paul Moak Honda responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 04, 2024

I have purchased two vehicles from Paul Moak Honda and my experience with them has been amazing!!!! From the salesman to the manager as well as the financial services and service department. It’s been nothin More

by Kbubba94usmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Dec 06, 2024 -

Paul Moak Honda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

Staff is friendly' work was done in a timely manner, the waiting area is nice More

by godskingdom4me@yahoo.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin
Dec 05, 2024 -

Paul Moak Honda responded

Hi, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2024

Great customer service! Attention to details very important. Kathleen McNeil is absolutely the best! Wonderful experience More

by bobhuston81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil, Mary Brown
Nov 28, 2024 -

Paul Moak Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

Fast friendly service. The text and call feature are on point. I would recommend them to anyone. More

by Tcurob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Brewer
Nov 25, 2024 -

Paul Moak Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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