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Paul Moak Honda

Jackson, MS

4.8
864 Reviews

802 Harding St.

Jackson, MS

39202

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864 Reviews of Paul Moak Honda

January 18, 2025

Professional, trustworthy and organized. Recommended often to people in market for car-dependable in keeping customer informed when and what vehicle needs More

by alrojohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jan 20, 2025 -

Paul Moak Honda responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

January 16, 2025

They serviced my vehicle for a recall on the fuel pump. It was done in a professional and timely manner. More

by meandkyla2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Feb 01, 2025 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2025

Please tell me why y'all no longer offer shuttle service? ?? Not every customer has an option for someone to pick them up nor can we sit and wait all day when there's a backup of vehicles from previous day w More

by gar10477
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jan 19, 2025 -

Paul Moak Honda responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to Please contact John Scarbrough, General Manager, at 601-360-2120 when you have a chance. Thank you, and we look forward to hearing from you.

January 05, 2025

Mrs Samantha is the best! Best personality a customer services a person can have. Thank you so much!! More

by Sherry jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Jan 06, 2025 -

Paul Moak Honda responded

Hi Sherry, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

I have not been to the dealer in 8 years and needed to have a repair done that day. I arrived at 8am and found the process well organized and systematic. Staff was efficient, friendly and most importantly More

by Esmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin
Jan 06, 2025 -

Paul Moak Honda responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2025

I recently bought a new car from Paul Moak. From that experience, I now plan to use Paul Moak for all future car purchases. The process was easy and all of employees were very nice, respectful More

by Wfheardbill5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil, Jerome Williams
Jan 04, 2025 -

Paul Moak Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Paul Moak Honda. We hope you have a great day!

December 31, 2024

My wife and I had five Hondas before the one we have now. All six of them came from Paul Moak Honda because at every contact everyone at Paul Moak Honda has been exemplary. They have been professional, frien More

by stanleygraham48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Viberg, Samantha Creel, DiAnn Boykin, Betty Brewer, Kathleen McNeil, Mary Brown
Jan 04, 2025 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

My experience has been extremely good. Samantha and DiAnn are great and I want Jeff to do all my future service work. More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, DiAnn Boykin, Jeff Klein, Betty Brewer
Dec 14, 2024 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

Recently I had a tire problem. The Honda emergency service responded quickly on a Friday night for temporary help, and Paul Moak completed the necessary work expeditiously Saturday More

by rhodenrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin, Alex Lewis
Dec 13, 2024 -

Paul Moak Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

December 07, 2024

Dealership is tops and I appreciate the personal touch in helping someone coming in needing assistance with service, particularly a service callback for a newly purchased vehicle. Thanks to all of you! More

by pigmom84
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin, Betty Brewer
Dec 12, 2024 -

Paul Moak Honda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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