Paul Miller Toyota of West Caldwell

"A really good place to do business" It has been pleasure to deal with Chris Zak for a number of years. I have purchased several vehicles from him and he always made sure to close the dea It has been pleasure to deal with Chris Zak for a number of years. I have purchased several vehicles from him and he always made sure to close the deal from beginning to end with a smile. He goes above and beyond to satisfy my Toyota experience. I have always got a fair price. Chris is very knowledgeable and makes sure I am happy after purchase as well. He explains all the gadgets in the vehicle with ease, which is very helpful as you don't have to go through the bulky manuals to understand them. The Sales Manager John Contreras is also very friendly and seems to care for his customers that makes a good experience at the dealership. More

Easy truck buying experience Great experience buying a new truck. Got the vehicle I wanted at the price and want. No hassle, no haggle (well a little haggle on my part). Visited a Great experience buying a new truck. Got the vehicle I wanted at the price and want. No hassle, no haggle (well a little haggle on my part). Visited a bunch of dealers in NJ but these guys were by far the best to deal with. Thanks Mynor! More

Excellent Salesman I have been dealing with Chris Zak for a number of years and he goes above and beyond to satisfy my Toyota experience. I have gotten 3 Highlanders, a I have been dealing with Chris Zak for a number of years and he goes above and beyond to satisfy my Toyota experience. I have gotten 3 Highlanders, a Camry and an Avalon from him through the years and he has always gotten me a an extremely fair price. Chris even assures I am happy after purchase as well, constantly asking me if I need any assistance from him when I show up for regular maintenance. More

All-Around Great Service Buying a car is generally a terrible experience - buying a car in NYC is another circle of xxxx. I made the trek out to Caldwell from the city and was Buying a car is generally a terrible experience - buying a car in NYC is another circle of xxxx. I made the trek out to Caldwell from the city and was so happy that I did. The dealerships I visited in the city weren't knowledgeable about their products and seemed to lose interest the second they saw I was a young woman buying by herself. Alan was incredibly knowledgeable about the car itself and was transparent about every step of the sales process. He went out of his way to help me, from pulling the car out of detailing so I could test drive it to FedEx'ing my plates to me later so I wouldn't have to make another hour-long trip to the dealership. I couldn't be happier with my experience at Caldwell, my experience with Alan and the car that I purchased. You don't find customer service like this very often anymore. More

Excellent Experience and Professional Sercive I purchased four cars in this dealership and 3 of them from Julio my sales consultant. My wife and I are very satisfied with the product quality, pric I purchased four cars in this dealership and 3 of them from Julio my sales consultant. My wife and I are very satisfied with the product quality, price, and customer service and specially with Julio, he always give us options and he works with us and our budge. I financed one car and lease three others and I wont go some place else to buy more cars in the future I will always come back here and I will buy more cars from Julio. More

Buying used car. Allen Engert and James Velsor Renewed my confidence in my car buying experience . I would recommend buying a car at this dealership. There still i Allen Engert and James Velsor Renewed my confidence in my car buying experience . I would recommend buying a car at this dealership. There still is good people in this world. Thank You ! More

Best help in a bad situation. When my water pump seized & left me 25 miles from work, Caldwell Toyota was the closest dealer. I've never had any dealings with them before. When AAA When my water pump seized & left me 25 miles from work, Caldwell Toyota was the closest dealer. I've never had any dealings with them before. When AAA pulled into their lot I was greeted with a big smile by Mr Roberts (at 6:40 AM ) who immediately addressed the task. Within 15 minutes, he had me in a loaner & off to work. Within 2 hours the service department had the estimate ready, Mr. Roberts contacted me with the news & came through having the car ready for pick up after work. I've had service at other dealers who always had to, order the part or couldn't get the repair done in a timely fashion. I've returned to them several times now for service & repairs & have had a pleasant, timely & affordable repair. Thanks Thurman, you are the reason I will continue to return. More