Paul Miller Toyota of West Caldwell

Surprisingly good experience I worked with Mynor Echeverria who was remarkably patient, attentive and knowledgeable about the products, services and financial considerations. I w I worked with Mynor Echeverria who was remarkably patient, attentive and knowledgeable about the products, services and financial considerations. I wasn't happy with the first Corolla I saw and Mynor made sure that he found the correct car for me. I had a very good price from another dealership and Mynor and the manager, John Contreras, made sure that the price was matched with no haggling or hassle. They were also wonderful about the intangibles. It was a cold rainy day and they made sure that I was inside whenever possible - to pick a color etc. When the manager realized that I had to return a rental car, he immediately offered to return the car for me so that I wouldn't have to come back. And they made offers without pushing or manipulation. When I told them the financing I had from my bank, they improved on it quite a bit and even included a complimentary tire service. I can't say enough about how personable but professional the staff is. I worked in commission sales and I've seen some very questionable behavior on the sales floor. The staff at Caldwell were above reproach. I'm sorry I can't remember the name of the financial person who helped me as well. At the end of the transaction, which understandably takes a while, he was so kind, helpful and engaging. He was so generous with his time and expertise. More

Recently Drove away with a 2015 Tacoma We had excellent service at Caldwell Toyota and my salesman was Chris Zak . He was an absolute pleasure to work with . Very professional and friendly We had excellent service at Caldwell Toyota and my salesman was Chris Zak . He was an absolute pleasure to work with . Very professional and friendly . Answered all my questions and explained all about the car . I Am very pleased with the deal i got for my new Tacoma . Highly recommend this place. More

Leased a new 2015 Prius I lease a Prius or a Camry every 18 months for three years. I always shop price among several dealerships. This year, Caldwell Toyota was the most agg I lease a Prius or a Camry every 18 months for three years. I always shop price among several dealerships. This year, Caldwell Toyota was the most aggressive with their pricing and won my business. The salesman, Alan Engert, was knowledgeable, courteous, friendly and successful in obtaining the right model at the best price. More

Great customer service! I have been a faithful customer for 3 years and when it was time to change over my lease, Stanley Skokowski was a great Sales Rep and really went the I have been a faithful customer for 3 years and when it was time to change over my lease, Stanley Skokowski was a great Sales Rep and really went the extra mile to get me a great deal on my new Camry. More

Pleasing Car Buying Experience I have been a faithful customer for 8 years, bought my first Scion Xb with the help of Stanley. I recently went back to buy my second Scion Xb and St I have been a faithful customer for 8 years, bought my first Scion Xb with the help of Stanley. I recently went back to buy my second Scion Xb and Stanley was there to assist me. Thanks for all of your help!!! More

Good to their loyal customers I have been going to Caldwell Toyota for the past 9 yrs Kamel Hamzaoui always has my back! Always a pleasure going there as everyone is friendly and c I have been going to Caldwell Toyota for the past 9 yrs Kamel Hamzaoui always has my back! Always a pleasure going there as everyone is friendly and courteous and make you feel special. I usually recommend them to everyone who is looking to buy or lease a car. More

Great car buying experience My wife and I were shopping for a new vehicle for our expanding family. John and James took their time and gave us exactly what we wanted (and neede My wife and I were shopping for a new vehicle for our expanding family. John and James took their time and gave us exactly what we wanted (and needed). No hassle, no pressure, no gimmicks. James gave us weekly updates as our vehicle was en-route from the factory to the dealership. Delivery and financing was a breeze and we drove away a very happy family with our new Toyota Sienna. Thanks guys, we got what we wanted, and a great rate. Was a lifelong GM customer, because of Caldwell Toyota I've changed to a Toyota customer. Thanks again! More

A Great one They had a great service! They made us feel at home. Thank you Mynor and John, also Alfredo in finance.. You guys were awesome . I recommend this deal They had a great service! They made us feel at home. Thank you Mynor and John, also Alfredo in finance.. You guys were awesome . I recommend this dealer More

All customers should be treated equally This was my first time leasing a car, but I have been a previous car owner. I am a middle aged woman so I was stunned when I was asked, "Have you ever This was my first time leasing a car, but I have been a previous car owner. I am a middle aged woman so I was stunned when I was asked, "Have you ever worked before?" instead of what was your last place of employment for the form that needed to be completed. This was rude and disrespectful. I have worked for renowned institutions and held numerous jobs and am respected in my field, but I should not have to recite my work history or tell my entire personal story in order to receive respect. Respect should be given equally to anyone who walks through the doors of a business. I have also worked in customer service. I am satisfied with the car I got out of the process, but I left with a bitter taste. I can't say that I would or would not recommend this dealership since this experience is a reflection of one individual. More

I hate dealerships, but I'd come back here. Generally speaking, I loathe car dealerships, car salesmen, and the entire process of purchasing a vehicle -- new or used. Between the hassle, haggle Generally speaking, I loathe car dealerships, car salesmen, and the entire process of purchasing a vehicle -- new or used. Between the hassle, haggle, and back-and-forth, it always seems like a daunting, tiring task to get the best deal available. Do your homework online before you go to a dealership and you should know everything you need to know going into a dealership, but it's always a grind... Working with Julio Vilchez and John Contreras at Caldwell Toyota squashed my expectations of your average car dealership. Straight forward, no nonsense, up front terrific pricing, knowledgeable guys who are there to make sure you leave a happy customer. Easily the best car dealership experience I've had to date. I would easily recommend Julio and John at Caldwell Toyota to my friends, family, and random online internet searchers such as yourself. More