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Paul Miller Subaru

Parsippany, NJ

4.8
348 Reviews

3469 US 46 East

Parsippany, NJ

07054

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Showing 348 reviews

November 05, 2023

They awesome I take my car yesterday they take care my tires change valves leaking More

by margotgarbis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Werley, James Scott, Sharon Coppola
Nov 06, 2023 -

Paul Miller Subaru responded

Thank you for the great review. We look forward to seeing you again at Paul Miller Subaru!

October 31, 2023

From walking in the door to driving off with your new car, this dealership is fantastic. Everyone is friendly and helpful. My salesman, Alex Kim, is truly outstanding: kind, patient, knowledgeable, focus More

by metzlerker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Kim and George Cisero
Nov 01, 2023 -

Paul Miller Subaru responded

It's fantastic to know you had such a positive experience at Paul Miller Subaru. We're glad that Alex and George were able to assist in making your car-buying process smooth and enjoyable. Thanks for being part of our family.

October 30, 2023

Didn't feel any pressure to make a deal gave a fair price on my trade in gave me a price for the new car. I gave a price I was comfortable with they agreed and that was it More

by saldelano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim ,
Oct 30, 2023 -

Paul Miller Subaru responded

We're glad to know you had a comfortable and pressure-free experience at Paul Miller Subaru. We always aim for fair deals that make our customers happy! Thanks for choosing us—enjoy your new car!

October 25, 2023

Quick and easy purchase outstanding service . very clean facilities. Very friendly staff service. The car was nice and clean and was ready on time. More

by krisskorski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Heba Ibrahim, Dawn Werley, James Scott, Sharon Coppola
Oct 25, 2023 -

Paul Miller Subaru responded

Krisskorski, we're delighted to know you had a quick and easy purchase experience at Paul Miller Subaru. Thanks for the shout-out about our clean facilities and friendly staff! Enjoy your new car!

October 25, 2023

Client Advisor Jack Trister is the worst salesperson I ever encounter. His customer service is poor and very un- welcoming. When ask certain questions about current programs he would respond in a very neg More

by mangome
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jack Trister
Oct 26, 2023 -

Paul Miller Subaru responded

I am truly sorry to read about your experience with one of our team members. We strive for excellent customer service, and it's concerning we fell short in this instance. Your feedback is valuable, as it helps us improve and provide a better experience moving forward. I would also like the chance to make this right and address what happened. Please reach out to me when you can. Thank you, Sharon Coppola / General Sales Manager / Paul Miller Subaru - 973-402-1700

Oct 26, 2023 -

mangome responded

Will do, but I'm reaching out to the owners of Paul Miller Subaru to fill them in on my experience with this particular client advisor as well.

October 21, 2023

Everyone here is so friendly, I am relaxing, and really feel like I’m home. More

by yilanwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Oct 23, 2023 -

Paul Miller Subaru responded

Thank you for this kind review of Paul Miller Subaru! We truly appreciate it!

October 11, 2023

I was very pleased with the service i received yesterday at Paul Miller Subaru. Steve was very professional and took care of everything very quickly. This is my third or fourth Subaru and I love the car. More

by lindabellini47
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I don't know the names of the other people involved yesterday
Oct 11, 2023 -

Paul Miller Subaru responded

We're glad to know you had a positive experience with Steve at Paul Miller Subaru! We always aim for efficiency and professionalism. Your feedback about senior discounts is noted, and we appreciate your suggestion. Enjoy driving your Subaru!

Oct 11, 2023 -

lindabellini47 responded

Thank you so much for responding. Anything you can do for those of us on a fixed income is appreciated.

October 04, 2023

Excellent service, pleasant and knowledgeable rep, explained issues clearly, clean facility, offered discount and washed car, More

by cami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Soblenski
Oct 04, 2023 -

Paul Miller Subaru responded

We're delighted to know you had an excellent experience at Paul Miller Subaru! It's great that our team could provide top-quality care. We appreciate your feedback!

September 29, 2023

First time my car was in for service. Was impressed with Dean James professionalism and attention to details. Would not hesitate to refer friends and family to Paul Miller Subaru. More

by barbgh21
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean James
Oct 02, 2023 -

Paul Miller Subaru responded

We're delighted to know that you had a positive first service experience with Dean at Paul Miller Subaru! Thanks for all your support — we look forward to serving any future needs!

September 29, 2023

They are very professional and courteous with me every time I go in for service. More

by bluacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Benitez
Sep 29, 2023 -

Paul Miller Subaru responded

We're elated that our team has consistently demonstrated our commitment to customer service! Thank you for all your support of Paul Miller Subaru!

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