Paul Miller Subaru
Parsippany, NJ
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First of all, “I love my Subaru”. My first service was excellent. I am partially disabled and on a walker so it is a bit of a challenge for me to move around this much. The service My first service was excellent. I am partially disabled and on a walker so it is a bit of a challenge for me to move around this much. The service tech was very helpful particularly when checking out personally making sure I got to and in the car safely. She is a real gem. I am much impressed with the professional service, the facilities, and most of all the people making it happen Robert Cushman 9/29/26 More
Terrible customer service and communication given regarding any progress of my vehicle despite multiple messages through their portal and voice recordings left. Very disappointed!! regarding any progress of my vehicle despite multiple messages through their portal and voice recordings left. Very disappointed!! More
Everyone was friendly I was very happy with Dashawn he was very nice and helpful to me the car I was looking for. I would recommend your dealership to friends and family. was very nice and helpful to me the car I was looking for. I would recommend your dealership to friends and family. More
The dealership overall is excellent. Heba the sales person was extremely professional. She explained all the details of our car purchasing experience. There was always an answer. She wa Heba the sales person was extremely professional. She explained all the details of our car purchasing experience. There was always an answer. She was able to provide an excellent car buying experience. The finance manager Carlos was also excellent and was able to to finalize everything efficiently. More
I really enjoyed my visit to Paul Miller Subaru on September ninth, 2026. I was given a terrific loaner car and it was a 2026 Subaru Crosstrek which I had wanted to try out. The battery on my car ha September ninth, 2026. I was given a terrific loaner car and it was a 2026 Subaru Crosstrek which I had wanted to try out. The battery on my car had a bad cell and Subaru paid 80% of the cost of a new battery since it was less than three years old. I did have to pay for the installation though. Not only did they clean the battery terminals, they also brushed out the battery compartment. They even washed my 2018 Subaru Outback. They did charge an additional 3% to use my credit card which I found a bit chintzy Does Paul Miller really need the money that badly? They did recommend a number of things which are probably due, even though my Subaru has only 38,000 miles on it. I will have them all done next time since I was also having the oil changed and the electrical system checked. I didn’t want to confuse the issue. I did have a great cup of coffee there to complete my day! All in all I would say that I had a great experience at the Paul Miller Subaru dealership and will highly recommend them to all my friends! More
Very easy process! My service advisor Erin was very knowledgeable and kind and answered any questions I had with kindness and patience. The service done to my vehicle w My service advisor Erin was very knowledgeable and kind and answered any questions I had with kindness and patience. The service done to my vehicle was quick and efficient. I was not pushed on unnecessary service for my car and was only kindly recommended things to have serviced within a specific timeframe. I will be servicing my car here in the future! More
Great staff, especially Erin in Service Area! I needed emergency repairs on my Outback. I was leaving for a driving trip which could not be cancelled. She saved our trip! Car was repaired! T I needed emergency repairs on my Outback. I was leaving for a driving trip which could not be cancelled. She saved our trip! Car was repaired! Thank you Erin and Subaru! More

