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Paul Miller Subaru

Parsippany, NJ

4.8
406 Reviews

3469 US 46 East

Parsippany, NJ

07054

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Showing 406 reviews

September 30, 2026

First of all, “I love my Subaru”. My first service was excellent. I am partially disabled and on a walker so it is a bit of a challenge for me to move around this much. The service More

by rcushman77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech (girl)
Sep 30, 2026 -

Paul Miller Subaru responded

Hi Robert, we're delighted to hear you felt well taken care of by our team! We appreciate your business and hope to see you again at Paul Miller Subaru.

September 29, 2026

The dealer is always very easy to deal with, service is prompt, and when it's going to take a while I can get a loaner vehicle. More

by PackyAnderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Foley
Sep 29, 2026 -

Paul Miller Subaru responded

We're delighted to hear about your positive experience with our team. Thank you for choosing Paul Miller Subaru! See you next time!

September 26, 2026

Terrible customer service and communication given regarding any progress of my vehicle despite multiple messages through their portal and voice recordings left. Very disappointed!! More

by jmarti09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Sep 28, 2026 -

Paul Miller Subaru responded

I'm sorry to hear about the lack of communication and service during your visit. We understand how important it is to keep our customers informed, and clearly we missed the mark here. I would love to discuss this further with you and see how we can make things right. Please don't hesitate to reach out at any time. Thank you, Kristen Bruno - Service Manager - (973) 402-1700

September 16, 2026

Everyone was friendly I was very happy with Dashawn he was very nice and helpful to me the car I was looking for. I would recommend your dealership to friends and family. More

by Pmklem
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dawn Werley, James Scott, Sharon Coppola
Sep 16, 2026 -

Paul Miller Subaru responded

Thank you for the recommendation! We're delighted to hear that Dashawn and the team were helpful and kind during your visit. We truly value your support and hope to serve you, your friends, and your family again soon. Until then, enjoy your new car! -The Paul Miller Subaru Team

September 16, 2026

Clean, spacious showroom with ample seating for customers waiting for service or to see a sales advisor. More

by Fery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heba H.- sales advisor
Sep 16, 2026 -

Paul Miller Subaru responded

Hi Fery, thank you for sharing your comments about the cleanliness and comfort of our showroom at Paul Miller Subaru. Your feedback is greatly appreciated.

September 15, 2026

Went in for a oil changecand wheel alignment. Erin my CSR was great . My wait was a bit long but the price was right, and service was great. More

by felinephenon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Werley
Sep 15, 2026 -

Paul Miller Subaru responded

Thank you for your patience and for sharing your feedback! We're glad Erin took great care of you. We hope to welcome you back to Paul Miller Subaru Service Center again down the line. Safe travels!

September 14, 2026

The dealership overall is excellent. Heba the sales person was extremely professional. She explained all the details of our car purchasing experience. There was always an answer. She wa More

by Eat217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heba Ibrahim, Dawn Werley
Sep 14, 2026 -

Paul Miller Subaru responded

Thank you for sharing your excellent feedback about Heba, Carlos, and the rest of our team! We appreciate your business and we hope to see you again at Paul Miller Subaru. Safe travels!

September 11, 2026

I really enjoyed my visit to Paul Miller Subaru on September ninth, 2026. I was given a terrific loaner car and it was a 2026 Subaru Crosstrek which I had wanted to try out. The battery on my car ha More

by Ljrock86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Werley, James Scott, Sharon Coppola
Sep 12, 2026 -

Paul Miller Subaru responded

It's great to hear you had a positive experience with us, and we're glad you got to try out the 2026 Subaru Crosstrek! Thank you for your feedback, especially regarding the credit card fee - we'll definitely look into it. We look forward to serving you and your 2018 Subaru Outback in the future. See you next time at Paul Miller Subaru!

September 11, 2026

Very easy process! My service advisor Erin was very knowledgeable and kind and answered any questions I had with kindness and patience. The service done to my vehicle w More

by matt.cardozo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Sep 11, 2026 -

Paul Miller Subaru responded

Matt, we couldn’t ask for better feedback! Thank you for choosing Paul Miller Subaru and for sharing your experience with Erin. Drive safely, and we’ll see you next time!

September 10, 2026

Great staff, especially Erin in Service Area! I needed emergency repairs on my Outback. I was leaving for a driving trip which could not be cancelled. She saved our trip! Car was repaired! T More

by ellent33s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Benitez
Sep 10, 2026 -

Paul Miller Subaru responded

We are delighted to hear Erin took such good care of you and earned your five stars! Thank you from all of us at Paul Miller Subaru!

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