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Paul Miller Subaru

Parsippany, NJ

4.8
343 Reviews

3469 US 46 East

Parsippany, NJ

07054

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Showing 343 reviews

December 03, 2023

Samantha have a very professional attitude, helpful and knowledgeable, explained the process and notified me about the next service. More

by bmcmotorcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Dec 04, 2023 -

Paul Miller Subaru responded

We're delighted to know that Samantha was able to assist you effectively and professionally here at Paul Miller Subaru. We appreciate your feedback, and we look forward to seeing you for your next service!

November 26, 2023

Our salesman, Harold Almanzar, took the time to show us all of the features of our Forester. I ask a lot of questions, and he demonstrated the features I didn't understand. Harold assured us he is there if More

by LV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Werley, James Scott, Sharon Coppola
Nov 27, 2023 -

Paul Miller Subaru responded

We're delighted to know that Harold was able to guide you through all the features of your new Subaru Forester at Paul Miller Subaru. It's great that he could answer all your questions and assure ongoing support even after purchase. Drive safely, and we hope to see you again down the road!

November 22, 2023

Dealership is busy, but efficient. Excellent service people. Helpful sales. Good selection of new inventory. More

by ericafromkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Werley, James Scott, Sharon Coppola
Nov 25, 2023 -

Paul Miller Subaru responded

Erica, we're glad to know you found our service and inventory at Paul Miller Subaru up to the mark. Thanks for your positive feedback!

November 18, 2023

Erin was very helpful. The service was flawless.Paul Miller staff should be commended for excellent customer service More

by cndaugherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Nov 20, 2023 -

Paul Miller Subaru responded

Thanks for the wonderful review! We're glad to know Erin and our team at Paul Miller Subaru provided you with excellent service. Hope to see you down the road for any of your future needs!

November 14, 2023

As always, excellent service with knowledgeable professionals. I’ve been going to Paul Miller for more than 6 years with complete satisfaction due to their attention to detail. More

by Marita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Werley, James Scott, Sharon Coppola
Nov 15, 2023 -

Paul Miller Subaru responded

Marita, it's fantastic to know you've had consistently excellent service when working with us at Paul Miller Subaru these past 6 years! We appreciate your trust in our team and look forward to your next visit!

November 05, 2023

They awesome I take my car yesterday they take care my tires change valves leaking More

by margotgarbis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Werley, James Scott, Sharon Coppola
Nov 06, 2023 -

Paul Miller Subaru responded

Thank you for the great review. We look forward to seeing you again at Paul Miller Subaru!

October 31, 2023

From walking in the door to driving off with your new car, this dealership is fantastic. Everyone is friendly and helpful. My salesman, Alex Kim, is truly outstanding: kind, patient, knowledgeable, focus More

by metzlerker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Kim and George Cisero
Nov 01, 2023 -

Paul Miller Subaru responded

It's fantastic to know you had such a positive experience at Paul Miller Subaru. We're glad that Alex and George were able to assist in making your car-buying process smooth and enjoyable. Thanks for being part of our family.

October 30, 2023

Didn't feel any pressure to make a deal gave a fair price on my trade in gave me a price for the new car. I gave a price I was comfortable with they agreed and that was it More

by saldelano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim ,
Oct 30, 2023 -

Paul Miller Subaru responded

We're glad to know you had a comfortable and pressure-free experience at Paul Miller Subaru. We always aim for fair deals that make our customers happy! Thanks for choosing us—enjoy your new car!

October 25, 2023

Quick and easy purchase outstanding service . very clean facilities. Very friendly staff service. The car was nice and clean and was ready on time. More

by krisskorski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Heba Ibrahim, Dawn Werley, James Scott, Sharon Coppola
Oct 25, 2023 -

Paul Miller Subaru responded

Krisskorski, we're delighted to know you had a quick and easy purchase experience at Paul Miller Subaru. Thanks for the shout-out about our clean facilities and friendly staff! Enjoy your new car!

October 25, 2023

Client Advisor Jack Trister is the worst salesperson I ever encounter. His customer service is poor and very un- welcoming. When ask certain questions about current programs he would respond in a very neg More

by mangome
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jack Trister
Oct 26, 2023 -

Paul Miller Subaru responded

I am truly sorry to read about your experience with one of our team members. We strive for excellent customer service, and it's concerning we fell short in this instance. Your feedback is valuable, as it helps us improve and provide a better experience moving forward. I would also like the chance to make this right and address what happened. Please reach out to me when you can. Thank you, Sharon Coppola / General Sales Manager / Paul Miller Subaru - 973-402-1700

Oct 26, 2023 -

mangome responded

Will do, but I'm reaching out to the owners of Paul Miller Subaru to fill them in on my experience with this particular client advisor as well.

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