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Paul Miller Subaru

Parsippany, NJ

4.8
348 Reviews

3469 US 46 East

Parsippany, NJ

07054

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Showing 348 reviews

February 08, 2024

Courteous, knowledgeable staff. Friendly, respectful. Service was performed quickly. The video report is a great add. Very satisfied. Highly recommended. More

by richardtbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank , Dawn Werley
Feb 08, 2024 -

Paul Miller Subaru responded

We're glad to know you had a positive experience with our team at Paul Miller Subaru. It's great that the video report was helpful and we appreciate your recommendation!

February 08, 2024

Assessed my problem quickly & accurately. The required repair was fairly priced and executed in a timely manner. Meanwhile, the dealership environment was clean and the staff personable and a More

by pankow441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Moose
Feb 09, 2024 -

Paul Miller Subaru responded

We appreciate your high recommendation and are glad to know you found our service at Paul Miller Subaru timely, accurate, and fairly priced. Thanks for the positive feedback on our clean environment and welcoming staff!

February 08, 2024

Very friendly and very efficient, Very pleased with the service I received. that’s all I have to say. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Coppola
Feb 08, 2024 -

Paul Miller Subaru responded

Thanks for taking the time to share your experience with us, Pete! It's great to hear our team at Paul Miller Subaru provided friendly, efficient service and we wish you happy miles ahead!

February 06, 2024

Great service fixing my car! Erin was great keeping me updated in the process! Highly recommend! More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin, Justin
Feb 07, 2024 -

Paul Miller Subaru responded

Debbie, we are thrilled to hear that Erin and the team provided excellent work and communication! Thanks for choosing Paul Miller Subaru!

February 04, 2024

Employees are always very professional, cordial and accommodating. I have dealt with Samantha & Erin in the service department and very impressed with the level of service. More

by vikingjoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha, Erin
Feb 05, 2024 -

Paul Miller Subaru responded

We're so glad to know you had a positive experience with Samantha, Erin, and the rest of our team here at Paul Miller Subaru. We appreciate your kind words about their professionalism and service! Have a great rest of your day!

February 02, 2024

Inept fools. All my dash light s were lit. They couldn't find anything wrong. Charged me for throttle body cleaning and sent me on my way. Broke down on highway More

by PAUL.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Scott
Feb 15, 2024 -

Paul Miller Subaru responded

Paul, I'm sincerely sorry to read about your experience. It's clear we didn't meet your expectations in terms of service, diagnosis, or assistance, and for that, we apologize. We take feedback like this seriously as it helps us improve our service quality. If you're open to discussing this further, please reach out directly so we can better understand what happened and how best to rectify the situation. Thank you, Kristen Bruno - Service Manager - (973) 402-1700

January 31, 2024

Paul Miller Subaru is customer focused and works with the buyer through all aspects of purchase. More

by Meg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erastus
Jan 31, 2024 -

Paul Miller Subaru responded

We are grateful to have earned your business, Meg. Thanks for taking the time to leave us a review! - The Paul Miller Subaru Team

January 31, 2024

Always courteous service staff. Pleasant environment, dog friendly is a nice bonus. We bought 2 cars here. More

by Lb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Werley, James Scott, Sharon Coppola
Jan 31, 2024 -

Paul Miller Subaru responded

We're glad to know you've had consistently positive experiences with our service staff at Paul Miller Subaru. It's always our pleasure to see you and your furry friends - thanks for choosing us above the rest!

January 12, 2024

When I purchase a car I need the process to be fast and efficient and uncomplicated and I want the dealer and the dealership to be courteous and attentive and my experience at Paul Miller Subaru was all of More

by robertcifelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Trister
Jan 14, 2024 -

Paul Miller Subaru responded

Robert, we're glad to know your car buying experience at Paul Miller Subaru was fast, efficient, and uncomplicated. Thanks for sharing this feedback with us!

January 03, 2024

Service was helpful and friendly. Was able to give me a ride to my house so I would not have to wait and waste the day. And then picked me up when car was ready. More

by Luch3f
Recommend Dealer
Yes
Employees Worked With
Samantha Moose
Jan 04, 2024 -

Paul Miller Subaru responded

It's great to hear our team at Paul Miller Subaru provided you with convenient and friendly service complete with a courtesy drop-off. Thanks for choosing us above the rest - drive safely!

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