Back

Paul Miller Subaru

Parsippany, NJ

4.8
350 Reviews

3469 US 46 East

Parsippany, NJ

07054

Directions

By Type

Showing 350 reviews

March 02, 2021

Do not buy used cars from them!!I bought a 2012 GMC Do not buy used cars from them!! I bought a 2012 GMC Acadia back in December 2020. The sell was fine and I drove the car back home in NC, well the ca More

by Jose Rodas H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dawn Werley
February 02, 2021

They have TERRIBLE SERVICE. I went to buy a 2012 WRX Hatchback. The original price was listed at $19,900. After I called twice they said the car was available. I then get a call from a lady named Sharon More

by Lramos0529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dawn Werley, James Scott, Sharon Coppola
January 18, 2021

I have leased two cars through Paul Miller Subaru and have been very pleased with both transactions. I was especially pleased with my salesman Harold. He was so friendly and easy to work with that I look More

by ahodgetts24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Werley, James Scott, Sharon Coppola
December 14, 2020

I had a great experience. Sam Kaiser was very helpful, answering all my questions. The entire process was seamless and straightforward (test drive, selection, financing, pickup). Also very safe during cov More

by terezagee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Keiser
October 16, 2020

Beware of the service dept at Paul Miller Subaru  They can't be trusted to perform all the services they charge you for.  On completion of my recent oil chage and tire rotation service I noticed that the More

by Brian
Recommend Dealer
No
Employees Worked With
Mechanics
September 12, 2020

Very disappointed!I spoke with Ingrim I mention I pre- Very disappointed! I spoke with Ingrim I mention I pre- qualify for auto loan with capital one but don’t want use them. He said they work only with c More

by angela245.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ingram Lewis, James Scott, Sharon Coppola
July 27, 2020

Transparent and straightforward experience We had a great experience with Paul Miller Subaru, they were transparent and made sure we knew exactly where the pricing came from and were open with More

by NewCrosstrek2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Trister
Aug 26, 2020 -

Paul Miller Subaru responded

Thank you for the great feedback regarding your experience with us!

June 27, 2020

Horrible first impressions over internet inquiry for a new vehicle. Very impersonal and cold, no attempt to get my business, quickly dismissive of my requests and inquiries. More

by bobloblaw
Recommend Dealer
No
Employees Worked With
Tatianna Estremera
June 26, 2020

By far the best subaru Dealer I went to. Alex Kim is a great seller. Explained everything other sellers didnt. It was my first car so I didnt really understand how everything worked, I was helped every st More

by farleeycs
Recommend Dealer
Yes
Employees Worked With
Alex Kim
April 15, 2020

Insulted me; Wrong diagnosis; Won't admit it My A/C wasn't blowing cold air. I made an appointment, then dropped my car off the night before. My car is a 2016, with 23K miles. Service adviser More

by 16_Forester_XT
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Bryant
...
17
...