Paul Miller Porsche
Parsippany, NJ
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486 Reviews of Paul Miller Porsche
It is interesting for me to read these poor reviews about Paul Miller Porsche. They do seem to be mostly concentrated towards the BMW Paul Miller though. Regardless, maybe it's the scenario where happy custo Paul Miller Porsche. They do seem to be mostly concentrated towards the BMW Paul Miller though. Regardless, maybe it's the scenario where happy customers don't post positive reviews only unhappy ones post their unfortunate experience. Well here is a positive experience coming your way. I first contact Paul Miller Porsche about a used 2008 911 Carrera S. I showed up with my 6 year old daugher and they took down my license information and off I went. I came back in to find another (more experienced) sales person to meet with me and discuss this car versus a new 2011 model. During this time, my daughter waiting in a nice waiting area where they offered her water, etc... I think when people go into this dealer that they should not expect a sales person to run over and bother you. They seem to have the allow customers to walk around and explore and wait for them approach them. As you can imagine, I'd expect a lot of people window shop at Porsche. So this approach makes sense. Anyway, I'm happy to give them a positive review and I dealth with Norman Mandell. He was fantastic and very knowledgable... and BTW, I traded in a 2008 Nissan Altima so no problems there either. More
Was in the market looking for a Porsche Cayenne and stopped Paul Miller. Showroom was empty; the receptionist was busy gossiping to 3 other staff people. I looked around and waited for 5-7 minutes befo stopped Paul Miller. Showroom was empty; the receptionist was busy gossiping to 3 other staff people. I looked around and waited for 5-7 minutes before requesting the receptionist for help and asked if they had any new Cayenne or Cayenne S on the floor or even a Certified Pre-owned. She shouted across to what seemed like the only Sales guy sitting and playing on his computer. The sales guy just looked up and said No. Didn't make an effort at all to stand up, greet us, or ask what we wanted or how he could help or perhaps help order one ??? I asked "How come you don't have any Cayenne's (except for GTS) on the floor ?" to which he replied rudely "I don't really understand your question, Sir. The Cayenne and 'S' are hot selling cars !" Frankly - I didn't understand 'his' answer. Yeah - they sell fast - but doesn't somebody need to do the selling ? Or do they just roll themselves into customer's homes ? I was just taken aback with the unprofessional and rude attitude and just walked out of there. More
Blacks and other minorities beware of this racist dealership. October 31, 2009 I wanted to purchase a pre-owned range rover and was dealing with a rep whom i believed was on my side. I did my resear dealership. October 31, 2009 I wanted to purchase a pre-owned range rover and was dealing with a rep whom i believed was on my side. I did my research, gave as much information on-line prior and even followed up with a call the morning of going to dealership. Seems all good until I went in and every reps eyes rolled from the door. when i walked to the person with whom i spoke with on phone there seemed to be a little ackward tension from him. After giving my name & mentioning my reason for being there again Jose fiddled around on computer then i was told about a 2009 Range rover that someone from the dealership was currently driving and "it was the only one that Mr Loidi could sell me today" Now remember i mentioned I researched this brand vehicle on line and web showed many late models available so why was i being told this lie. I never was shown any vehicles in fact i never left the chair. Jose says brb then drives around with the showroom/demo model and tells me he's going to practically give it to me, so we went for a 5 min. test drive. Well I had already had numbers in my head on what i can & can't afford but he insisted on going back and forth to some manager for a lower price for at least an hour and a half not only wasting my time but insulting my intelligence. I then mentioned to him that it was not my 1st time there as i had dealt with this racist dealership in the past. Needless to say the deal never happened blames it on Chase but not the case as there are other banks that would have gladly taken my money. But this is just 1 of many games they play with Blacks and minorities. Mean while their wives and mistresses are driving current model year vehicles and blacks are sold their left overs for full price. Horrible reps and company in whole and should be put out of business for their unfair business practices. The person I brought with me was under cover and we got them red handed. further proof recorded entirely from hidden dash cam you should hear comments from person doing so called vehicle appraisal, i think they grabed gomez from service dept, said just move your lips and smile and i will tell them no trade. More
Went to test drive a Cayenne. Did not get any assistance until we approached the receptionist after being in the show room looking at the vehicle for about 10 minutes. Said we wanted to test drive the car, until we approached the receptionist after being in the show room looking at the vehicle for about 10 minutes. Said we wanted to test drive the car, first words out of the salesman's mouth was "this is $60,000 car" treating us more like riff raff that wandered in off the highway vs serious buyers. After he asked us to follow him outside he did not even have the courtesy to hold the door open. This dealership is closest to us but would not consider purchasing from them unless the manager deals with us. More
I spent an hour and half with my sales person, he was a pro. I then had the Unfortunate opportunity to meet the Manager REZA. The experience was very POOR Shame on Paul Miller for letting this type of pro. I then had the Unfortunate opportunity to meet the Manager REZA. The experience was very POOR Shame on Paul Miller for letting this type of manager be in charge of his business. PS: My Ray Catena Porsche sold me my car after--is Fantastic--and I do live with in 5 minutes of Parsippany-- I plan on buying a BMW, but not from Paul Miller More
I walked in today and walked around for 10 minutes before I was even acknowledged. I requested for a sales person to give me some info on the vehicle. Nick shows up and had to check for about half the ques I was even acknowledged. I requested for a sales person to give me some info on the vehicle. Nick shows up and had to check for about half the questions I posed. He wasnt that sure of his product. When it came time to talk price, I explained to him that I have been to 3 other Porsche dealerships for the same vehicle, and I was looking for a lease. He told me bluntly, "if you are just looking for the best price, I probably cant help you." I then asked if Paul Miller was competitive with other dealers in the area and his response was "these Cayenne 6 cylinders are going like hotcakes, I have no reason to discount them." When I asked what his best number would be on a lease, he said he would have to work up the numbers but that he would 'do me a favor" and sell me the car for $1,000 off list. (A hefty $5,000 profit for Nick and the dealership.) I responded by giving Nick the prices at Town and Ray Catena, he stated "we dont have to compete with nobody (sic). You want to steal the car you dont want to buy the car. You should go somewhere else." Not what I expected from a Porsche salesman, perhaps Paul Miller should start selling Hyundais and leave the Porsches to more professional dealers. More