Paul Miller BMW

I want to share the great experience with the Service Team @ Paul Miller BMW. They truly care about about their customers. My car was ready at the time that I expected and Service Advisor Ariel Baez pr Team @ Paul Miller BMW. They truly care about about their customers. My car was ready at the time that I expected and Service Advisor Ariel Baez provided me with a vehicle report in detail of what was done to the car. Thank you again, Hugo Bernabe More

Exceptional service and great communication. Every issue was resolved in a professional and timely manner and I very much appreciated the updated status' via e-mail. was resolved in a professional and timely manner and I very much appreciated the updated status' via e-mail. More

I spoke with Paul and he made me realize I should keep my great car as it had many more miles to go. It is 113,000 and can go to 200,000. This is really what I wanted to do and he was inciteful with his hel great car as it had many more miles to go. It is 113,000 and can go to 200,000. This is really what I wanted to do and he was inciteful with his help to me. When I went to pick my car up it was already ready (which was great) but Paul came up to me and asked me if I was "Sally" and I said yes and then he spoke to me personally about the whole thing. A difficult time for me was made easier and I have to complement him for a big part in this. I was so glad to have my car. More

Perfect as always and honest people,never had experience like this anywhere even.MB service people ,no comparison and in 2 years my next car will still be at Paul Miller ,you guys raised the bar so high. like this anywhere even.MB service people ,no comparison and in 2 years my next car will still be at Paul Miller ,you guys raised the bar so high. More

Jerzy Kutyla was a pleasure to work with and made the whole process easy. He was responsive, friendly and efficient. Thank you so much Jerzy! whole process easy. He was responsive, friendly and efficient. Thank you so much Jerzy! More

I have been dealing with Paul Miller BMW for many years, both in sales and service, and I have found them to be excellent in every way: attentive, friendly, efficient, competitive, with a very clean shop an both in sales and service, and I have found them to be excellent in every way: attentive, friendly, efficient, competitive, with a very clean shop and helpful, knowledgeable employees. More

We've never had a problem here--service, sales or otherwise. Everyone has been extremely pleasant and helpful. Our salesman, Levinston Hylton, will forever be our favorite person. We will always r otherwise. Everyone has been extremely pleasant and helpful. Our salesman, Levinston Hylton, will forever be our favorite person. We will always recommend him and this dealership. More

After explaining the problem, Rich asked a series of questions, to get a more acurate idea of the complaint. As soon as the vehicle had been worked on, he called to let me know the status, he then E-Mai questions, to get a more acurate idea of the complaint. As soon as the vehicle had been worked on, he called to let me know the status, he then E-Mailed me the results.The work was done in a timely manner. All in all a very pleasent experience. More

The service was so friendly quick and so attentive. I was so impressed with the whole experience! I felt like I was the only customer in the place!!! Like a Queen! And the whole place was spotless!!! was so impressed with the whole experience! I felt like I was the only customer in the place!!! Like a Queen! And the whole place was spotless!!! More

Paul was incredibly helpful, professional and responsive. He's an amazing service provider at Paul Miller BMW. Although my car was delayed due to an unforeseen event during service, Paul kept me apprised of He's an amazing service provider at Paul Miller BMW. Although my car was delayed due to an unforeseen event during service, Paul kept me apprised of updates and I was pleased with the results. More