
Paul Miller Audi
Parsippany, NJ
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Courteous and efficient service at Paul Miller Audi Always a warm welcome and a familiar face with your personal service advisor. Quick to book you in, explain the work and get you into a loaner car. Always a warm welcome and a familiar face with your personal service advisor. Quick to book you in, explain the work and get you into a loaner car. I have to mention Lou, who has been looking after me for many years and has provided exemplary service and support even through some challenges. Also to Linda who manages the payments. Thank you to the Paul Miller service team. More
Q 5 lease I have leased many vehicles over the years and have dealt with more car dealerships than I would care to name with more than my share of horrendous ex I have leased many vehicles over the years and have dealt with more car dealerships than I would care to name with more than my share of horrendous experiences, but I can truly say that dealing with Peter Wendell was a " painless " and actually enjoyable experience. There was no hard cell or despicable behaviour and he knew exactly what my wife would be comfortable driving. He is the reason that we have purchased multiple cars from Paul Miller! More
Everything and then some I have been a Paul Miller client for the past 10 years and have never been disappointed in any aspect of my experience there. My salesman, Pete Elia, I have been a Paul Miller client for the past 10 years and have never been disappointed in any aspect of my experience there. My salesman, Pete Elia, does a great job, is helpful, keeps me in mind when something new arrives and remains very price competitive. In service we work with Lou Bernardino, who never fails to over deliver. It is why I have bought my last 4 cars there, and am likely to continue to do so going forward. More
5000 mile tune up Prompt, friendly - excellent service waiting area very comfortable easy to check in and competed on time with all staff very responsive. Would recomm Prompt, friendly - excellent service waiting area very comfortable easy to check in and competed on time with all staff very responsive. Would recommend to,anyone. More
CPO Q7 I was looking for a CPO Q7 and they had just the right car. The deal was decent, the car was in good shape. David did a fine job. I was looking for a CPO Q7 and they had just the right car. The deal was decent, the car was in good shape. David did a fine job. More
Great experience! Peter Wendell did a great job, was helpful, and has great follow-up. Very good $deal as well. Exceeded my expectations. Will recommend this dealers Peter Wendell did a great job, was helpful, and has great follow-up. Very good $deal as well. Exceeded my expectations. Will recommend this dealership and Audi products. More
Tried to scam me out of $500, but I knew too much about cars I brought my A4 in for a major warranty claim and had to show records of maintenance done by a non-Audi shop. I could tell they were not thrilled abou I brought my A4 in for a major warranty claim and had to show records of maintenance done by a non-Audi shop. I could tell they were not thrilled about that and lo and behold, they tell me the outside shop (that my family has used for years with absolutely no issues) stripped the oil drain plug, requiring a new oil pan. However, knowing the tests that were run, I knew Paul Miller Audi would actually have been the last ones to drain the oil from the car (Audi corp. also confirmed the tests Paul Miller ran would have required draining the oil, as did another Audi tech I was able to speak with through a mutual friend). When I called them out on it, both the dealership and Paul Miller changed their stories, but neither aligned. Then their stories conflicted on the cost of the oil pan and whether it included labor (the dealership said it did, which it shouldn't have because the part was already off the car for the warranty work. Audi corp. said the $475 was for the part alone, even though their own website shows an MSRP on that part of $225). Coincidentally, after calling the dealership out on all their lies, they immediately found another oil pan in the shop from a car with a blown engine and put it on my car free of charge. I didn't buy one bit of that. They tried to scam me as retribution for using an outside shop and I caught them in their web of lies. My car could break down in front of their store on Rt. 46 and I would push it to another dealer. Never again. More
Excellent experience Leased a car from Paul miller Audi for the first time. Pete Wendell and his assistant were very knowledgable and courteous. I would definitely recomme Leased a car from Paul miller Audi for the first time. Pete Wendell and his assistant were very knowledgable and courteous. I would definitely recommend them. More
Excellent service! Excellent customer service, excellent quality of work,excellent service! Fabio is an outstanding salesperson. He is friendly, helpful, and informativ Excellent customer service, excellent quality of work,excellent service! Fabio is an outstanding salesperson. He is friendly, helpful, and informative. Service was performed in a timely manner and was well done. I would definitely recommend this dealership! More
Excellent Service! The Guys at Paul Miller understand how to do Business and make their customers happy. Several miner issues that were not covered under warranty. The The Guys at Paul Miller understand how to do Business and make their customers happy. Several miner issues that were not covered under warranty. The service team did it for no extra cost to me and their sole focus was making sure I was a satisfied customer. Well Done Guys! More