Paul Miller Audi
Parsippany, NJ
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My appoint was scheduled with Jon, and he was not very pleasant. As I approached When I approached his desk, he walked away. As I explained that I may have scheduled my appointment incorrectly, he respond pleasant. As I approached When I approached his desk, he walked away. As I explained that I may have scheduled my appointment incorrectly, he responded, “Yeah, I wouldn’t know either,” in a rude and dismissive manner. He was quick to tell me what the company did not do, rather than trying to assist. Jon was unpleasant from the very beginning of the interaction. I have been coming to Paul Miller for years, and this experience was extremely disappointing. If this is the level of customer service being represented, I would reconsider continuing to do business with the dealership. As the customer, I felt I was treated poorly and without respect. More
I recently had the pleasure of working with Lou Berardino at Audi Paul Miller, and I can’t recommend him enough. His customer service is outstanding—he’s always friendly, attentive, and genuinely focused on at Audi Paul Miller, and I can’t recommend him enough. His customer service is outstanding—he’s always friendly, attentive, and genuinely focused on making the experience smooth. Even when I show up at the last minute, Lou is flexible and accommodating, ensuring I get the help I need without any hassle. It’s rare to find someone so professional and easy to work with. Thanks, Lou, for going above and beyond! More
First time in my 30 years of new vehicle ownership experience has a dealer service department come through to make my ownership experience far much better than the manufacturer. experience has a dealer service department come through to make my ownership experience far much better than the manufacturer. More
All good and well. Only complaint I have was the dealership was too far from my house. Salesman Angelo was great. He was a great help. He knows what he was doing. Kee Only complaint I have was the dealership was too far from my house. Salesman Angelo was great. He was a great help. He knows what he was doing. Keep up the good work and move to Audi near me. Lol More
I just want to share my gratitude and appreciation for the service I've received at the dealership. It was a minor work but it raised Paul Miller service department high in my eyes. Matt Osserman, Servic the service I've received at the dealership. It was a minor work but it raised Paul Miller service department high in my eyes. Matt Osserman, Service Manager , not only behaved as a great professional, but, he showed his good human nature. The job is not easy but Matt is definitely at the top. Stuart Jacobowitz was my service advisor. I'd prefer to work with Stuart every time I'm coming to service my car. I know he would do top the notch job. Today was no exclusion. Very efficient and pleasant business interaction! Thank you Paul Miller Audi! More







